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Client Operations contractor
vor 3 Wochen
You will leads the on-boarding of new investors/clients, including transfer agency account opening and coordinating the drafting & negotiation of relevant legal agreements. Moreover, you will oversee daily fund activity and the outsourced service providers for Luxembourg SICAVs and UK OEICs.
Client Operations contractorOur client is an asset manager.
Description
- Provides high level of service to existing and prospective investors as well as internal clients, including responding to general queries in a timely manner;
- Facilitates the account opening process between investor and/or their representative(s), internal teams, and the outsourced transfer agency service provider(s);
- Leads and/or monitors new investor on-boarding including coordinating the drafting, negotiation and ultimate signature of legal agreements and completion of AML requirements;
- Enters and updates investor information and accounts in the internal CRM system;
- Monitors and manages investor's dealing activity;
- Oversees the process of the calculation of distribution fees paid to financial intermediaries;
- Monitors quality of service delivery by external service providers, notably with respect to key regulatory & operational requirements applying to Luxembourg SICAVs & UK OEICs
Profile
- 2 to 4 years of experience within an asset management company with experience of Luxembourg, in a transfer agency oversight and/or investor support function.
- Fluent in English
- Proven track record of excellent customer service
Job Offer
You will join a premium company and working environment and have the opportunity to work on a diversity of topics.
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