Local IT Support Technician

vor 3 Wochen


Lausanne, Schweiz Stefanini Vollzeit

Job Details

Local IT Support Technician
Job Description Working in a fast-paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry and play a key role in ensuring the successful delivery of a premium IT support service. We are looking for an extremely proactive person with a keen interest in technology, who is able to make suggestions for improvements and offer an opinion on new products or services. In addition, we are looking for a person with exceptional customer service skills, along with the ability to build effective working relationships with both team members and business users, and a flexible and committed approach to work.  Job responsibilities  Face to Face IT support of users;  Hardware installation, movement and de-installation;  Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners etc.);  System and application changes testing, scripts preparation in MS Windows 10 and MS Office 365 environment;  Small project management related with new hardware or software installation;  Software, patches and updates installation using MS SCCM; Job Requirements Fluency in English and French  Flexibility and able to adapt to different work environment Able to communicate problems/issues to customers in a non-technical manner Strong written and oral communication skills 1 year of experience in a similar position  What we offer: Special referral bonuses for recommending your friends; The possibility to following trainings via Stefanini University, IT and soft skills training provided by our specialists. Opportunities for professional development in a stable multinational environment. Exposure to an international environment as part of a multicultural team spread across Europe. What's next: The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job. Diversity & Inclusion Here at the Stefanini Group, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We understand and encourage the importance of being you About us We are a Brazilian company with over 35 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries, through our 70 offices located throughout the world. We have managed to become the preferred partner of many small-to-midsize local and regional companies as well. Most of our clients come from industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector and utilities.Stefanini has career opportunities locally and around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a "get it done" attitude, come over for coffee and a talk on your future career with us Learn more about us on and join us on , and where we regularly post insights from our colleagues.#LIONSITE


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