Senior Service Manager
vor 14 Stunden
As part of SIX Financial Information, our IT organization supports business functions by ensuring an efficient delivery and operation of all IT-related services within the confines of global processes. In the event that the global process is not working as needed, the Service Manager is responsible for the process improvement. We are driven by customer satisfaction and the quality of services provided to our customers per agreed levels of service (Service Reference Guide). Being part of the Financial Information service management team, your role will be to guarantee the quality delivered to customers for a set of services, with a focus on operations, incident management, change management, continuous improvement, service planning, performance metrics and operational level agreements. What You Will Doprovide high service quality to customers for a set of services which has the potential to be customer facing as needed ensure that standard operations, monitoring, and escalation processes are applied consistently across a portfolio of services prioritize incident resolution with a particular focus on limiting customer impact and efficient communication in the event of a service outage as an immediate action proactively manage improvement and service planning in a forward-looking approach, while recommending and driving quality work on improving the service framework, good practices, processes, and tools participation as a part of the team and accountable for joint success What You Bringproven strong experience in an IT service management role, broad experience in Software Development Life Cycle and DevOps practices ability to dive into technical details, as well as customer targeted communication strong analytical and problem-solving skills experience in financial information, with Market and Reference Data experience strong commitment to the SIX Values: Ownership, Trust, Customer Focus and Collaboration excellent command of English, both written and spoken or call Maria Teresa Buchanan at For this vacancy we only accept direct applications. Diversity is important to us. Therefore, we are looking to receiving applications regardless of any personal background. What We Offer Flexible Work ModelsWe trust our employees and offer a work environment that is well-balanced, productive and fosters success. Personal DevelopmentYou will benefit from a culture of continuous learning and feedback. Your personal growth is supported through an extensive learning offering. Agile Working MethodsWhether through scrum or design thinking,we solve exciting tasks together in teams.
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Senior Service Manager
vor 14 Stunden
Zurich, Schweiz SIX VollzeitSIX drives the transformation of financial markets.What sets us apart drives us ahead: between local roots and global relevance, we are a unique blend of tradition and future, of foundation and growth. We value bright minds and inspire them to grow with their ideas. Come and shape the future of finance with us. Senior Service Manager Zurich | working from...
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Regional Sales Manager, Dach
vor 1 Stunde
Zurich, Schweiz Radware Bot Manager VollzeitRegional Sales Manager, DACH - Switzerland - (2400003D) Regional Sales Manager, DACH - Switzerland Radware is looking for a Regional Sales Manager in DACH to engage Radware within key Enterprise industries. To define and represent the enhanced Radware proposition to defined players in this market segment and to aggressively grow Radware’s market share...
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Senior Business Manager
vor 15 Stunden
Zurich, Schweiz Enova Consulting VollzeitEnova is hiring a Senior Business Manager to develop Enova activities in Zurich.TasksWe are a consulting company specialized in information technology, data science and artificial intelligence and within Enova, you will develop and manage your own Business Unit by handling the following activities:Defining and implementing growth strategies in the...
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Zurich, Schweiz ABB Vollzeit**Information Systems Service Owner/Service Manager**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and...
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Senior Enterprise Sales Manager
vor 14 Stunden
Zurich, Schweiz Avallone VollzeitZurich, SwitzerlandFull timeSales DepartmentReports to Chief Revenue Officer (CRO)What Makes Avallone, AvalloneAvallone is building the future of enterprise KYC, compliance and financial crime prevention with our software and services. We build secure, intelligent and user-centric KYC technology, and this mission guides how we work and who joins our team....
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Senior Project Manager
vor 15 Stunden
Zurich, Schweiz Avaloq VollzeitCompany DescriptionFounded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and...
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Services Manager in
vor 2 Wochen
Zurich, Schweiz Siemens Healthineers Vollzeit**Wir suchen nach Menschen, die mit uns die Digitalisierung von Morgen gestalten. Denn - Wir machen digital.** Wir sind Siemens Digital Industries Software. Wir sind kein Industrieunternehmen. Wir sind ein wachsendes Softwareunternehmen, das unseren Kunden schon heute die Technologien und Innovationen von morgen bietet. Mit den Chancen eines...
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Senior Product Manager
vor 14 Stunden
Zurich, Schweiz SIX VollzeitSIX drives the transformation of financial markets.What sets us apart drives us ahead: between local roots and global relevance, we are a unique blend of tradition and future, of foundation and growth. We value bright minds and inspire them to grow with their ideas. Come and shape the future of finance with us. Senior Product Manager %) Zurich | working from...
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Service Integration Manager
vor 2 Wochen
Zurich, Schweiz SR Technics VollzeitAs Manager IT Service Integration and Assets, you are part of the IT Services leadership team and you play a pivotal role in further developing and managing the service portfolio in alignment with SRT’s business and IT strategy. Together with your team and multiple external IT service providers you are responsible for continuous development and delivery...
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Manager Service Delivery
vor 1 Stunde
Zurich, Schweiz SR Technics VollzeitAs Manager Service Delivery, you are part of the IT Services leadership team and you play a pivotal role in further developing and managing the service portfolio in alignment with SRT’s business and IT strategy. Together with your team and the IT service providers you are responsible to develop, deliver and improve the IT services in support of our IT...
