Technical Support Engineer

vor 1 Woche

Stans, Nidwalden, Schweiz Pilatus Aircraft Ltd Vollzeit CHF 60'000 - CHF 80'000 pro Jahr

Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.

Your Tasks

  • Processing technical enquiries and creating solutions in the role of first-level technical customer support, as well as dealing with customer complaints
  • Work in a global 24/7/365 operation (early and late shifts, as well as weekends and holidays)
  • Coordinate technical investigations with Pilatus engineering departments and assist with changes to existing and new technical documentation
  • Identify product improvements and initiate potential modifications, working in projects
  • Willingness to travel to customers and service centers to resolve complex issues or give hands-on training for new systems if necessary

With this you convince us

  • Technical background
  • Several years of experience in aircraft maintenance in either Mechanical Systems and Structural Design or Avionics and Electrical Systems, preferably for the PC-12 or PC-24
  • EASA B1/B2 and/or FAA A&P license or equivalent level of training (e.g. military aviation maintenance qualified) is required
  • Knowledge of MS Office Tools, SAP and Troubleshooting tools i.e. Spotlight is an advantage
  • Very good written and verbal skills in English, German is an advantage
  • High level of responsibility and structured approach
  • Good team player and customer-oriented personality

What we offer

  • A committed, international team and unique projects
  • Flexible working hours and individual pension solutions
  • Support for training and opportunities for personal and professional development
  • Discounted meals in our staff restaurant and various discounts for employees
  • Team events at which we celebrate our successes together

Become part of the Pilatus family

  • We want to address everyone with our job ad's and are committed to diversity in our company – we are looking forward to receiving your online application
  • For impressions: Check Instagram «pilatusaircraft»

We are looking forward to your online application

Beat Jost

Recruiter

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