Sales Account Manager Workspace

We continue growing in Switzerland

Crown Workspace is continuing the expansion in Switzerland — and we're hiring.

We're looking for a dynamic Sales Account Manager based in Lausanne to help us build new client relationships and shape commercial workplace solutions across Switzerland.

You'll be part of a business that's transforming how organisations move, adapt, and optimise their workspaces — backed by a truly global network and strong local ambition.

If you thrive in fast-paced environments and want to help clients unlock more agile, sustainable workspaces, we'd love to hear from you.

About Crown Worldwide Group

The Crown Worldwide Group is a collection of businesses providing mobility, relocation, logistics and storage services to corporate and private customers all over the world. We've been moving people's lives for over half a century, always putting people at the centre of everything we do. We have a proud history in global logistics but we're also looking to the future, investing in smart technology, growing our businesses internationally and staying ahead of the curve. We promote diversity and inclusion in the workplace, hiring motivated and skilled people and inspiring them to do the best work of their lives. We operate in a socially responsible way, considering the environment and the communities we work in through our CSR program. For more information, please visit:

What are the specifics of Sales Account Manager role responsible for Workspace in Switzerland?

Key Responsibilities

Report to and work alongside the Business Development Manager to generate commercial opportunities and relationships for the business in Switzerland.

Generate Key Business Opportunities focusing on Crown Workspace in Moves & Changes, Design & Build, Fit-Out, New & Renewed Office Furniture and Major Workplace Chance Projects.

This role will typically see 5 days a week in building relationships via self-generated meetings/media/telephone/email/events with a heavy focus on new client relationships, introducing additional relevant workspace services and campaigns within Switzerland.

Research:

· Monitor/Engage opportunities through external lead sources. Manage lead sources including feedback on data generated.

· Develop Third Party Relationships to create greater awareness within local marketplace and where possible develop 'partner' solutions for client projects.

Database Management:

· Update new and existing client's accounts within the CRM system through regular contact with account contacts. Utilize data to identify trends and action accordingly for marketplace advantage.

· Add relevant information from external sources to CRM system, building history and client intelligence to ensure project inclusion success.

· To keep CRM updated for reporting and marketing campaigns.

· Oversee & manage the information entered on to the CRM from all team members.

· Take overall responsibility of 'major projects sheet'

Engagement:

· Research and identify potential targets.

· Develop relationships with historic and existing clients.

· Build relationships with key Decision Makers, Clients, Landlords, Property Agents & Workspace Consultancies.

· Work alongside each division of Crown to identify additional opportunities.

· Proactively market the services of each brand.

· Provide regular progress reports on team success as directed by the Business Development Manager.

· Secure 5-10 appointments for major revenue opportunities per month. Track conclusion report on revenue.

· Produce Monthly Report of team success for inclusion in monthly business review.

· Take an active role in cross referral activity between brands feeding into the Cross Referral Steering Group.

Professional Skills & Qualifications

· Proven ability to manage and nurture client relationships, ensuring high levels of customer satisfaction and retention.

· Strong understanding of sales processes and techniques in a commercial moving/workspace organisation. Skilled in negotiating contracts and closing deals.

· Strong organisational and time management abilities.

Essential:

· Background within Design & Build/Fit-Out, Major FM Projects and/or Continual Engagement with Senior Role Decision Makers & Influencers

· Experienced in MS Excel, Word and ACT or other CRM systems

· Excellent telephone and inter-personal skills

This role requires a highly motivated individual.

What we offer?

· Crown Worldwide offers an immersive experience into multiple industries and business units with the potential make a large impact within the business.

· Crown offers its employees competitive benefits, PerkBox access, two paid volunteering days, paid birthday day off, and much more.

Company Values

At Crown we pride ourselves with the quality we deliver and values we stand by.

· We are CARING about people and their experience

· Always DETERMINED to do our best and to always keep improving

· We are genuinely THERE when our customers and colleagues need us

· We encourage the SHARING of knowledge amongst each other

· We continuously remain OPEN-MINDED to stay innovative

Equal Employment Opportunity

Crown is an equal opportunities employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military/veteran status, or any other characteristic protected by law. Crown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region. We are committed to diversity, and to employee well-being, engagement and development.