Business Process Improvement Program Manager

We anticipate the application window for this opening will close on - 29 Oct 2025

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Act boldly. Compete to win. Move with speed and decisiveness. Foster belonging. Deliver results…the right way. That's the Medtronic Mindset — our cultural norms. Our brand is rooted in action, not just words. The Medtronic Mindset defines the expectations of our culture. Every person here plays a role in bringing it to life. We recognize your extraordinary potential to ensure future generations live better, healthier lives.

In this exciting role as a Business Process Improvement Program Manager, you will have responsibility for empowering the quality function to realize our vision of both playing big and playing small. Our team is at the intersection of these important operating principles. We can rethink shared quality services and enable Medtronic business success by leveraging: Simple, customer-oriented solutions; Unmatched enterprise scale; Practical, industry-leading expertise. As a member of the Strategic Quality PMO team we will drive operational excellence and portfolio management with the enterprise responsibility for management of programs in a consistent and effective way.

This role will be supporting Core Quality Services; specifically, enterprise-wide expansion of the Case for Quality Voluntary Improvement Program (VIP).  In this position, you will engage with the business to develop VIP strategy and lead global teams in the deployment of Medtronic-wide organizational improvements.  You will have an opportunity to build business acumen through CMMI Appraiser certification and execution at participating sites. Finally, you will play a critical role in external advocacy work that will positively impact how work is done at Medtronic, while providing even more benefit to our patients 

• Engage with the business to develop VIP strategy.

• Lead global teams in the deployment of Medtronic-wide organizational improvements. 

• Have an opportunity to build business acumen through CMMI Appraiser certification and execution at participating sites.

• Play a critical role in external advocacy work

At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We're working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. 

Responsibilities may include the following and other duties may be assigned.

• Responsible for management and oversight of Case for Quality Programs such as the Voluntary improvement Program (VIP). This role will engage global Quality, Ops & OU leadership in strategic planning for VIP and will partner with the program leadership team and site resources to execute deployment actions on schedule.

• Responsible for using Operational Excellence tool sets (e.g., Lean-Sigma, PMO) to lead and execute enterprise-wide improvement projects while building the program infrastructure needed to support current VIP sites and incorporate CMMI best practice into the business.

• Responsible for new site enrollment, onboarding training, CMMI Workshops, and Leadership training.

• Responsible for developing strong partnerships across Medtronic, at all levels, to further establish VIP and meet defined program deliverables. 

• Responsible for engaging with and representing Medtronic on external working groups to design the future of VIP.

• This role includes the need for strategic planning, global program/solution deployment, problem solving, relationship building with site resources and daily execution of standardized work and issue resolution for enrolled sites.

• Travel requirements: Up to 25%

Must Have: Minimum Requirements

To be considered for this role, please ensure the minimum requirements are evident in your applicant profile. 

• Requires a Bachelors degree and minimum of 5 years of relevant experience, or advanced degree with a minimum of 3 years of relevant experience.

Nice to Have

• Requires a Lean Sigma Green Belt

• Self-driven and results oriented

• Excellent verbal and written communication, facilitation, and presentation skills

• Program Management, OpEx, and/or Quality experience

• Regulatory and/or external Advocacy experience

• Prefers a Lean Sigma BB or MBB

• Management experience and/or experience leading larger global/cross functional teams

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation
 

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

Salary ranges for U.S (excl. PR) locations (USD):$110, $165,600.00This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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