Sales Operations Manager

vor 2 Wochen

Zurich, Schweiz AutoForm Engineering Vollzeit

**Main responsibilities**:
**Support field teams in leveraging marketing efforts for lead generation**
- Work closely with and report directly to Senior VP Sales on initiatives contributing to team spirit, culture and collaborations of field teams across countries.
- Ensure, personally or through local teams, the induction program of new field sales employees.
- In collaboration with Knowledge Management group and Marketing team, ensure the field teams have easy and timely access to sales collateral on AutoForm offerings.
- Review and handle all non-standard software licenses requests from a commercial perspective.
- Manage legal contract activities in coordination with AutoForm Legal Director.
- Run regular surveys to ensure teams are well equipped to deliver company strategy.

**Help build consistent global sales process**
- Analyze, identify and implement improvements to globally consistent sales processes and sales guidelines.
- Build, implement and drive process for global accounts management, management reviews, customer intimacy documentation, sharing of best practices and market intelligence.

**Manage Zoho CRM**
- Overall management of CRM system requirements, usage, data quality and implementation.
- Build and maintain reports and dashboards to ensure sales teams, management, operations and other users have access to key commercial data.
- Drive global group of key CRM to address issues and share best practices.
- Collaborate with other teams (e.g. Marketing, Finance, Product Management) to design, implement and maintain extended usage of CRM tool and integration with other tools.

**Data analysis**
- Collect, consolidate and analyze market information.
- Define and provide field teams with KPIs and dashboard to monitor sales performance.
- Monitor pipeline and forecast evolution.
- Prepare key data and reports for Senior VP Sales and Executive Committee.

**Your profile**:

- Completed higher education (Bachelor or similar) with proven experience in sales-/business
- operation or project management.
- Assertive but collaborative working style to help drive the sales pipeline and encourage best practice.
- Understanding of CRM and Database Software.
- Strong analytical skills.
- Desire to own projects and exceed expectations, with ability to find solutions and deliver results within a rapidly changing, entrepreneurial, technology-driven culture.
- Ability to prepare reports and use of appropriate mode of communication. Must be proficient at analyzing data, building reporting and making strategic recommendations based on data and trends.
- Capable of managing multiple projects at once and meeting tight deadlines.
- Motivated to succeed in a small and dynamic company environment.
- Fluency in English, both orally and in writing, is a must.

**What we offer**:

- An open and trusting culture through employee empowerment.
- An exciting challenge in an innovative, international environment.
- Being part of a world-leading, high-end CAE software company.
- Professional development and continuous education.
- Flexible home office and flexible working hours.

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