Manager B2B Sales Operations

Dagsmejan, headquartered in Zurich, Switzerland, is a pioneering brand committed to revolutionizing the sleepwear category and improving sleep quality globally. Grounded in scientific research and innovation, we are dedicated to enhancing the well-being of our customers by creating the most comfortable and scientifically proven sleepwear. With a strong emphasis on quality, comfort, and innovation, Dagsmejan has garnered widespread acclaim, boasting over 25,000 5-star reviews from customers across 80 countries. Our dedication to excellence has been recognized by the Financial Times, ranking us among Europe's fastest-growing companies ranking us among Europe's 1´000 fastest-growing companies as #48 overall and #1 in Switzerland.

While initially a pure-play D2C brand, we have started to broaden our channel mix in recent years, and today more than 100 partners in six markets are keeping stock of Dagsmejan products. Furthermore, after experimenting with pop-up concepts, we have just launched our first own store, creating a full multi-channel experience for our customers.

As a B2B Sales Operations Manager at Dagsmejan, you will be responsible for managing end-to-end all our sales operations processes with wholesale partners, marketplaces, and own stores. This is an exciting opportunity for a dynamic individual with a passion for apparel and a proven track record in sales operations. The role is based in Zurich.

Tasks

What you will be doing...
- managing the entire sales operations process, i.e.
- capturing & managing orders (pre-orders, reorders, drop-ship orders): B2B order tool ERP System
- overseeing fulfillment, working with our 3PL partners
- invoice management
- day-to-day operational support
- onboarding and technical integration of new B2B partners (i.e. wholesale, digital resellers/digital marketplaces)
- organizing and executing product and brand trainings
- managing the operations of own stores & pop-ups, from planning & forecasting (incl. stock management) to set-up and day-to-day supervision; ensure compliance with VM guidelines in stores
- managing off-price campaigns, from finding new partners to scoping until execution of campaigns
- supporting the management team in cross-functional projects

**Requirements**:
Your profile...
- you have a degree in Business Administration or equivalent
- you have worked 3-5 years in a sales operation or business development role, preferably in an apparel/fashion, FMCG or E-Commerce environment
- you have experience with an ERP Tool (preferably Microsoft Business Central)
- you have a hands-on experience with digital marketplaces and the digital value chains in multi-layer sales architectures
- you are comfortable to work in an international, multi-cultural environment
- you are fluent in English and German (oral and in writing) and any additional language is certainly a benefit
- you have master level in MS Office products
- you are a practical strategist with great attention to detail
- you can work both independently as well as in a team environment
- you are a friendly and well-tempered and stays calm even when the heat is on
- you have an interest in personal health and wellbeing

**Benefits**:
What we offer...
- an opportunity to positively influence everybody’s life. Sleep is one of the most important instruments for our personal health and wellbeing - here at Dagsmejan you can make a difference.
- not stuck in a rut At Dagsmejan every day brings new challenges and new opportunities in a vibrant and truly innovative start-up environment
- a position to make an impact. We are a small team and what you will we doing makes a difference to our clients, partners and teams
- to work hands-on for one of the fastest growing start-up companies in Switzerland
- Office in the heart of Zurich with excellent transport links.
- Flexible working hours and up to 2 days a week home office.
- Dynamic, international team with a great spirit.

Health is wealth and sleep is our most important instrument to boost our immune system. That’s why Dagsmejan’s mission - to promote better sleep quality by means of a new kind of innovative functional sleepwear is more relevant than ever.