Strategy and Operations Director

Who are we?

FNZ is a global FinTech firm, transforming the way financial institutions serve their wealth management customers. We partner with banks, insurers, and asset managers to help people achieve their financial goals through our unique combination of technology leadership, innovation and asset servicing. In total, FNZ partners with over 150 financial institutions across Europe, Asia Pacific, South Africa and North America and we employ around 5,000 people worldwide.

FNZ has experienced exceptional growth in the past decade, both in terms of assets-under-administration and through the substantial expansion of our international footprint. Today, we are responsible for over $1.5 tn in assets-under-administration, held by around 15 million customers of some of the world’s largest financial institutions.

Key Responsibilities:

- Make FNZ a more effective and efficient organization by leading a portfolio of transformational and strategic initiatives
- Work closely with our leadership team to proactively identify, prioritize, scope, and shape our strategic vision, agenda and initiatives. This may include organic growth projects, M&A support, go-to-market and customer experience efforts, operational efficiency and more
- Execute strategic initiatives and programs at the direction of the CxO level e.g. CTO, COO, CFO and CEO
- Provide strategic consulting services and thought leadership utilizing comprehensive, in-depth knowledge, expertise, and emerging industry trends
- Lead a virtual team of employees responsible for solving large, challenging cross-enterprise problems and implementing innovative and creative solutions to address them
- Communicate clearly and concisely and distill complex data and concepts into succinct messaging and presentations with senior executives
- Deliver solutions that are long-term, large-scale, and require vision, creativity, innovation, advanced analytical and inductive thinking, and coordination of highly complex activities and guidance to others
- Strategically engage with all levels of professionals and managers across multiple lines of businesses
- Provide direction to a cross functional team using business expertise

In this role, you will:

- Gain access and visibility to senior executive level leaders from across the company
- Lead Strategy, Planning and Operation initiatives by making strategic decisions to resolve highly complex issues to meet higher risk deliverables
- Collaborate with and influence all levels of professionals, including more experienced leadership
- Partner closely with management of Finance, Human Resources, R&D and other business functions
- Plan and design allocation of people and financial resources

**Requirements**:

- 8+ years of Strategy, Planning and Operations experience or equivalent experience
- 4+ years of Management experience
- Experience in a consulting firm or similar experience
- Ability to manage large scale program initiatives in a complex environment
- Highly refined and professional verbal and written communications
- Ability to synthesize complex analytical findings into executive level communications
- Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
- Ability to influence, partner, and negotiate with business leaders to gain commitment to accomplish business goals
- Advanced Microsoft Office skills
- Ability to execute in a fast paced, high demand environment while balancing
- MBA degree or equivalent experience

At FNZ, we recognize that diversity, inclusion and accessibility are important factors for our success. We embrace the unique perspective and capabilities of our current and future employees, which will help us continue to drive innovation and achieve our business goals. Recruitment decisions at FNZ are made in a non-discriminatory manner where all employees are valued and respected. In particular, we want to ensure accessibility needs are well supported thus, ensuring our recruitment process is fair and equitable for all applicants.

Please let us know if there is any support we can provide to ensure FNZ’s recruitment process is fully accessible to you. You can contact us at

to discuss specific requirements.

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