Digital Project Leader

The L'OCCITANE Group is a global, natural and organic ingredient-based cosmetics and well-being products maker, producer and retailer. The Group is built on strong values of entrepreneurship, team work, respect and authenticity. It is committed to developing products that are environmentally friendly and sustainable.
The Group has eight brands: L'OCCITANE en Provence, Melvita, Erborian, L'OCCITANE au Brésil, LimeLife, Elemis, Sol de Janeiro and Grown Alchemist.
With a presence in 90 countries, our products are distributing in more than 3,000 stores in the world.

L’OCCITANE Group’s mission is to “empower entrepreneurs and communities to cultivate natural beauty and well-being and regenerate nature”. L’OCCITANE is also committed to sustainability for business, people & the planet, as well as respect of human rights, ethics principles and labour protection. All employees at L’OCCITANE must therefore implement the company’s mission and integrate the social, environmental, economic and legal effects of their actions in their day-to-day job. In practice, this means that any employee at L’OCCITANE shall contribute to growing sales, regenerating nature, caring for our consumers & partners and supporting our employees.

**CONTEXT & MISSION**:
We are looking for a Digital Project Leader for a fixed-term contract (maternity leave replacement). Your main mission will be to support our Export business unit in ecommerce (60 countries: Distributors on EMEA & LATAM ). Reporting directly to the Head of Operational & Digital Marketing, you will be a part of Export Digital Squad. You will work in close collaboration with Export team including Trade Marketing, Retail Training & Sales teams as well as International IT and Digital teams all based in Geneva.

**MAIN RESPONSABILITIES**:
Website management & CRO (conversion rate optimization):

- Support local teams (distributors) in their website management (respond to requests, collaborate with our development agency for bug fixing, product catalog management, Shopify app recommendations, etc.)
- Support local teams in the implementation of newly developed features/animations (e.g. Holidays animations such as digital advent calendar) and ensure a solid results follow-up (KPIs) to measure the animations’ performance
- Maintain timely communication with our distributors to collect local best practices
- Run testing & validation of new features for L’Occitane website template
- Run a full UX/UI & content diagnostic on our top-10 markets to identify growth opportunities

Internal Community Management
- Animate internal community of digital experts among distributors via different tools
- Regularly update internal website with latest news and tutorials.
- Animate community call every 3 months in collaboration with Digital team members
- Develop onboarding kit for new community members
- Develop and send regularly newsletters to community members (Mailchimp)
- Develop digital best practices, content and animations for monthly toolboxes sent to our distributors

**HOW YOU CAN FIT**:

- Master's degree in digital marketing or equivalent
- First experience in Digital marketing:, Digital Media, Google Analytics, Social media tools
- Knowledge of Shopify platform is a plus
- Experience in cosmetic sector and retail is a plus
- Strong understanding and PASSION of current online marketing concepts, strategy and best practices
- Desire to share your knowledge with the team and educate them on Digital environment
- Problem solving, flexibility & adaptability
- Team player with strong interpersonal and communication skills
- Fluent in French & English

**FIXED-TERM CONTRACT** : 8 months (maternity leave replacement)
**STARTING DATE** : 1st of July

L’OCCITANE is an equal opportunities employer. This means that, when making decisions about our employees’ careers with us, our main considerations are their ability to do their jobs and develop in their roles. One way we cultivate change is by creating a more diverse and inclusive workplace and organizational culture. As part of this, we are committed to building an environment that is free from discrimination and harassment where everyone feels respected and valued. We recruit positive-minded people who share our core values - entrepreneurship, team spirit, leading by example and authenticity - and our commitment to sustainability.