Intern CRM and Customer Experience
Vor 6 Tagen
At GF, we see our company as a forward-thinking leader in our field. Since 1802, we have been embracing innovations and sustainable solutions of the highest quality that add value to people’s lives around the globe. Prepare for and participate in kickoff workshops, training sessions, and hyper care activities. Communicate effectively with relevant stakeholders, including the CX team, Sales Companies, IT, and external partners. Assist with system change requests, feature testing, and ticketing processes. Conduct regular training across markets to ensure adoption and effective change management. Provide support in managing community engagement. Develop comprehensive training materials and presentations. Self-driven and proactive, with strong initiative. Strong analytical mind and technical understanding. Ability to collaborate and work effectively in a cross-functional team and multicultural environment. High organizational skills and ability to manage and prioritize multiple tasks simultaneously. Excellent communication skills. Fluent in English and German, both oral and written. Very good knowledge of Microsoft Office, especially PowerPoint and Excel. CRM knowledge is advantageous but not mandatory. Bachelor's degree in Business or Computer Sciences. Flexibility to travel internationally. **Benefits**: Clear vision and purpose "We are a sustainability and innovation leader providing superior customer value" is our vision and this is what guides us. Our purpose "becoming better every day - since 1802" is what inspires us in our daily work. Sustainability and innovation focus We have high sustainability and innovation goals. Let's work towards a sustainable future together. Excellent learning tools At GF we provide development opportunities for everyone. We offer global learning tools as well as trainings and specialized courses. Great career opportunities Free parking We provide free parking spaces for all employees. Mobile discount We are offering discounts for Sunrise mobile subscriptions. Sport Activities We support the purchase of a fitness studio membership from the center of your choice with a subsidy. We also offer active health promotion with other sport activities. Flexible working conditions Wherever possible we offer flexible working hours as well as the possibility to work remotely. Awards - GF proves its commitment as an exemplary employer with the Friendly Work Space label. The well-being and health of all employees is important to us. Your contact - Samira Mercurio - HR Assistant - +41 52 631 11 11 - Ebnatstrasse 111 8201 Schaffhausen Switzerland
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Schaffhausen, Schweiz Johnson Controls Vollzeit**What will you do** As part of the global priority to improve customer experience and brand loyalty, this leadership role drives the measurement and reporting strategy of Johnson Control’s customer experience performance enterprisewide. This includes setting, agreeing and executing the strategic framework, approach and management of the global Net...
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Customer Experience Specialist
vor 4 Wochen
Schaffhausen, Schweiz Johnson Controls, Inc. VollzeitWhat You Will Do: Act as the primary point of contact for customer inquiries and issues, ensuring timely and professional responses. Gather and analyze customer feedback to identify trends and areas for improvement. Collaborate with internal teams to resolve customer issues and ensure seamless service delivery. Develop and implement customer experience...
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Customer Experience Specialist
vor 4 Wochen
Schaffhausen, Schweiz YDU JC Air Cond & Ref Inc.- Dubai Vollzeit.Customer Experience Specialist page is loaded## Customer Experience Specialistlocations: Neuhausen-Schaffhausen-Switzerlandtime type: Full timeposted on: Posted Todayjob requisition id: WD30254643**What You Will Do:*** Act as the primary point of contact for customer inquiries and issues, ensuring timely and professional responses.* Gather and...
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Customer Experience Specialist
vor 1 Woche
Schaffhausen, Schaffhausen, Schweiz Johnson Controls Vollzeit CHF 60'000 - CHF 90'000 pro JahrWhat You Will Do:Act as the primary point of contact for customer inquiries and issues, ensuring timely and professional responses.Gather and analyze customer feedback to identify trends and areas for improvement.Collaborate with internal teams to resolve customer issues and ensure seamless service delivery.Develop and implement customer experience...
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Intern Process Improvement
vor 2 Wochen
Schaffhausen, Schweiz Johnson and Johnson VollzeitAt Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to...
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Intern Project Specialist
vor 2 Wochen
Schaffhausen, Schweiz Johnson and Johnson VollzeitAt Johnson & Johnson, we believe health is everything.Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to...
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Business Development Intern
vor 2 Stunden
Canton of Zurich, Schweiz Exeon Analytics Vollzeit**60-100% | as soon as possible | 6-12 months | Switzerland or Germany** **About Exeon**: Exeon is a leading cybersecurity scale-up with Swiss roots, pioneering AI-driven security analytics to protect IT, OT, and IoT networks. Born from ETH Zurich innovation, our flagship solution, Exeon.NDR, empowers enterprises to monitor, detect, and respond to threats...
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Intern Market Intelligence
Vor 7 Tagen
Schaffhausen, Schweiz Jobs CH VollzeitIntern Market Intelligence (m/f/d) Passt dieser Job zu dir? Finde in wenigen Sekunden heraus wie gut dein Lebenslauf zu diesem Job passt. Intern Market Intelligence (m/f/d) Switzerland, Schaffhausen At GF, we see our company as a forward-thinking leader in our field. Since 1802, we have been embracing innovations and sustainable solutions of the highest...
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CRM Manager 100
Vor 6 Tagen
Schaffhausen, Schaffhausen, Schweiz OBI Bau- und Heimwerkermärkte Systemzentrale (Schweiz) GmbH Vollzeit CHF 90'000 - CHF 130'000 pro JahrWir sind OBI. Gemeinsam geben wir alles, damit unsere Kund:innen ihre kleinen und grossen Projekte verwirklichen können. Viele kluge Köpfe ziehen an einem Strang und leben den ALLES-MACHBAR-Spirit – sei auch du dabeiAls (Advanced) CRM Manager (m/w/d) verantwortest du die Implementierung und operative Steuerung unserer Kundenbindungsstrategie. Du nutzt...
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Manager, Customer Excellence Capability
vor 2 Wochen
schaffhausen, Schweiz Johnson & Johnson Innovative Medicine VollzeitAt Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to...
