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0188 - Maintenance and Support Director
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**About Electra**: Electra's next gen mission is to develop Ultra Short aircraft, built for Direct Aviation. We are redefining the next level of connectivity, pioneering direct aviation - without airports, emissions, or noise. Electra's Ultra Short aircraft will revolutionize air travel by bringing it closer to where we live, work, and play, making new connections possible. This makes a new venture like Electra exciting and fast-paced.
Headquartered in Northern Virginia, we're on a quest to build a team of insanely talented people who want to do meaningful work. **Position Overview**: **Key Responsibilities** - ** Maintenance Program Development**: Define aircraft maintenance support programs' structure, scope, and service levels. - ** Customer Maintenance & Support Standards**: Establish clear maintenance and operational performance metrics that us as the OEM must deliver to customers. - ** Supplier Performance & Negotiations**: Identify and negotiate necessary maintenance and support services with vendors to ensure our customer commitments can be met. - ** Regulatory Compliance**: Ensure that maintenance programs adhere to all aviation regulatory requirements. - ** Cross-Functional Collaboration**: Work closely with engineering, operations, legal, and supply chain teams to ensure maintenance contract feasibility and compliance. - ** Customer Relationship Management**: Serve as a key point of contact for customers regarding maintenance and support-related inquiries and negotiations. - ** Market Benchmarking**: Analyze existing maintenance frameworks in the established and advanced air mobility sector to ensure competitive positioning. - ** Continuous Improvement**: Identify opportunities to refine and enhance maintenance and support services based on customer feedback and operational performance. - ** Digital Services Definition**: Define and implement digital services for maintenance, operations, and training to enhance aircraft lifecycle management and customer support. - Other duties as assigned **Qualifications & Experience** - ** Industry Experience**: - 12+ years in aerospace maintenance, support, or contract management. - Experience with an advanced air mobility startup (e.g., Volocopter, Lilium) and an established aircraft OEM (e.g., Embraer, Airbus, Boeing) preferred. - ** Maintenance & Support Expertise**: - Strong understanding of aircraft maintenance programs, service-level agreements (SLAs), and vendor negotiations. - ** Technical Acumen**: - Deep knowledge of aircraft maintenance, operations, and regulatory compliance. - ** Customer-Focused Mindset**: - Proven ability to manage customer relationships and expectations effectively. - ** Analytical & Communication Skills**: - Strong problem-solving abilities and excellent written/verbal communication skills. **Why Join Us?** - Be part of a cutting-edge aerospace OEM revolutionizing urban and regional mobility. - Work on defining industry-first maintenance and support programs in an emerging sector. - Collaborate with top-tier professionals in aerospace and advanced air mobility. - Competitive compensation and benefits package. **Additional Information**: - ** Travel**: Occasional travel (
