Key Account Manager Cardiovascular

At Bristol Myers Squibb, we are inspired by a single vision - transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease - and one of the most diverse and promising pipelines in the industry - each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

**Key Responsibilities and Major Duties of the role**

**Customer relationship, external communication**
- Position BMS as the leader in CV
- Develop and maintain high quality customer relations, looking for mutual long-term benefits across the entire customer portfolio, i.e. with treating doctors, ROLs (regional opinion leaders), and KOLs (key opinion leaders)
- Seek in-depth information from customers in order to thoroughly understand their needs and look for effective ways to deliver and share these insights internally and in the alliance BMS-Pfizer
- Respond to the identified customer needs and seek feedback after activities. Circle back within the Brand Team
- Ensure customer-center approach to customer needs and execute promotional projects in line with customer needs
- Communicate clearly, logically, and concisely in a variety of settings including one-on-one sessions, formal group presentations, written communication, etc.

**Territory analysis, planning, and management, internal communication**
- Establish an entrepreneurial approach for territory management
- Proactively analyse the territory as well as the underlying customer portfolio including past and current performances, both with BMS and competitors
- Closely monitor competitor’s activities in the market place and share insights within the team
- Continuously search for incremental improvements as well as innovative ideas to achieve competitive superiority
- Consolidate and document insights into the Action Planning in close co-ordination with the sales manager
- Ensure that the Action Planning, promotional meeting program, and brand messages are aligned with the overall brand marketing strategy
- Take personal ownership and responsibility for achieving sales and market share targets as defined by the sales manager
- Take supportive and / or corrective actions if needed
- Ensure regular participation in territory performance reviews, assessments, and action planning to improve results
- Ensure good communication and collaboration with colleagues in sales, marketing, market access, business operation (BOP), medical, and regulatory and alliance partner Pfizer

**Product and indication knowledge**
- Exhibit a best in class level of franchise, product, and indication knowledge, including that of competitor products
- Continuously improve product and indication knowledge through training programs, published data in scientific literature, BMS use cases and through attendance of symposia and congresses

**Compliance with standards of practice, rules and regulations (field activities)**
- Ensure that all materials used for customer communications are in line with promotional messages and full approval has been received for materials and meetings in compliance with BMS standards of practice
- Ensure that all field activities and behaviours are in compliance with BMS rules, SOPs and rules and regulations of Swiss law and the Pharmacodex

**Compliance with processes and SOPs (internal activities)**
- Become fully knowledgeable of BMS tools and platforms such as InterAct
- Be compliant with all BMS processes, rules and SOPs such as call activity reporting, the event management tool, and T&E expense collection and reporting

**Desired competence and experience**:
To succeed at BMS you need integrity, innovation, urgency, passion, accountability and inclusion. As Key Account Manager Cardiovascular you need:

- Scientific knowledge with a minimum of 1 year of Pharmaceutical Sales Representative experience required
- Specialty Care expertise with experience in Cardiology preferred
- Level of entrepreneurship in the management of the assigned sales territory including Account Management
- Customer centricity and level of interpersonal skills
- Level of product knowledge
- Capability to support customers with scientific facts (study results, etc.) to facilitate the decision making process in the respective indication
- Demonstrated strong business analytics to understand and analyse business and market drivers
- Ability to develop, execute, and adjust action plans
- Demonstrated success in account management
- Superior selling competencies and proven sales performance track record of meeting or exceeding goals.
- Demonstrated skills at building and maintaining professional relationships with key customers, office staff and others in the customer influence network.
- Demonstrated ability to work effectively in matrix teams.
- Demonstrated track record of developing self to drive and enhance performance

Bristol Myers Squibb recognizes the impor