Technical Customer Advisor

Vor 2 Tagen

Ecublens, Schweiz Global Job Services Vollzeit

**Job Summary**:
In this role, you will ensure a high level of customer satisfaction through your competent customer advice and your conscientious and efficient way of working, while at the same time making an important and valuable contribution to the successful growth of the company.

**Your main tasks are**:

- Providing technical customer advice on the wide range of products and solutions
- Clarification of customer requirements and feasibility
- Technical and commercial clarifications within the Group and with partner companies
- Preparation and follow-up of quotations, support for the external sales team
- Maintaining product master data and creating parts lists in the ERP system
- Processing quality reports; documentation and coordination of cases with the manufacturer's plant
- Occasional customer visits in Switzerland, participation in trade fairs
- Supporting the back office with order processing

**Qualifications**:

- Basic training in electrical engineering, electronics or mechatronics with further
- commercial training, preferably at HF level.
- IT-savvy, in particular confident with ERP systems and MS Office.
- Customer-orientation with strong communication skills.
- Prior successful experience in a client-facing role, such as technical sales or technical customer support.
- Very good knowledge of German and good oral command of English (min B2),
- French is an advantage.
- Electrical engineering back ground
- Technical profile with sales experience
- Recent experience in Switzerland required

**Bonus**:

- 5 weeks of holidays
- Ongoing training opportunities
- Parking available
- Exciting and varied area of responsibility
- Careful familiarization with a motivated team
- Stability of an independent and successful Swiss company
- Above-average social benefits, including a pension plan
- Free company car park
- High-quality and modern work equipment
- Company catering services

**Job Type**: Permanent

**Salary**: CHF80’000.00 - CHF90’000.00 per year

Schedule:

- 8 Hour Shift

**Experience**:

- Sales: 3 years (required)

**Language**:

- German (required)
- English (required)

Work Location: In person

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