Demand Manager Austria

Demand Manager Austria & Switzerland (M/F/d)

Limited contract, maternity replacement

This is what you can look forward to:

- Responsible for demand planning, supply and inventory planning processes of finished goods (trade and samples) within the Austrian and Swiss Market for WBB by assuring supply of all products sold in the local market supporting Pfizer’s local business strategies, objectives and customers’ satisfaction targets, and by developing and implementing required solutions in alignment with Global Logistics & Supply functions in a compliant and cost-efficient manner.
- Accountable to ensure that the short, medium to long term sales operations and demand objectives are achieved.
- The incumbent should propose and spearhead key projects/strategies to achieve operational excellence in all demand & supply operations.
- As part of the team accountable for department objectives to achieve company objectives. This position secures well coordination for the function between different parties i.e. distributors and institutional customers, supply points, regional supply chain, logistics service providers (LSP), sales management, regulatory, marketing and finance and AMP.
- Support the Demand & Performance Lead in the operational business (key accountabilities) and participate in regular Demand Management Meetings
- Ensure robust demand planning processes (Finished Goods and Samples) are in place with monthly brand forecast reviews with cross functional participation of sales, marketing and finance.
- Liaise with regulatory and marketing team on new product launches and updates made to existing forecast accordingly
- Forecast Reconciliation for budgeting and forecasting purposes
- Repackaging/Relabeling: support the Therapeutic Areas on having sufficient stock of doctor samples and coordinate the production of samples with the repackaging/relabeling company
- Ensure data integrity within and throughout the entire SC System (e.g. SAP ECC, IBP, EAH, etc.) including regular weekly, monthly controls.

Sales & Operations Planning (S&OP):

- Embed an S&OP process and conduct meeting with cross-functional participation from Business Units, Sales, Marketing, Regulatory and Finance as well as GSC team with the objective of improving supply chain metrics and meeting financial targets
- Ensure a robust AMP-to-Market S&OP process, i.e. alignment with the AMP Team (Bucharest)
- Follow up action items and escalate to regional S&OP team as required

Supply and Inventory Planning:

- Manage in cooperation with AMP supply chain agreements containing key supply parameters annually
- Proactively follow up global, regional or local supply issues, coordinate and escalate them to AMP Team and regional supply chain to ensure timely resolution and proper communication with all stakeholders
- Ensure robust replenishment and supply planning processes are in place to meet demands of customers
- Ensure optimal stock level at the Distribution centers in Austria and Switzerland with an inventory policy aligned with GSC global and local inventory policies
- Slow-moving & Obsolete reports: ensure effective inventory management with MOH (months on hand), aging by different shelf-lives and write-off reports

Product Change Management:

- Responsible for the planning and coordination of sourcing changes, new product launches, loss of exclusivities, artwork changes and registration timelines with supply points, regulatory, sales and marketing departments
- Ensure timely product supply aligned with registrations and regulatory changes
- Ensure proper systems and control processes are in place to manage product change management

Operational Excellence:

- Responsible for process improvement and efficiency
- Ensure proper internal control environment in line with legal and corporate guidance: regular updates of local SOPs, training, reporting, master data management, mitigating controls as relevant; ensure support for controls and for internal and external audits in the Demand/Inventory area
- Ensure development, implementation, monitoring and reporting of relevant performance metrics (KPIs) in compliance with established Pfizer GSC guidelines.
- Monitor accuracy and completeness of supply chain systems and arrange for corrective action where applicable.
- Management of compulsory stocks and annual inventory reporting to Helvecura or the BWL (Bundesamt für Wirtschaftliche Landesversorgung)

What you offer:

- University degree in Business Administration, Logistics or Supply Chain Management
- Min. of 3 years’ experience in similar role
- Preferable Project Management skills or certificate
- Excellent language skills: fluent both written and verbally in German and English
- Advanced IT and analytical skills (MS-Office, MS Project, SAP)
- Motivated, engaged and independently working professional
- Strong communication and interpersonal skills
- Appropriate business demeanor
- Solid business acumen: branch and industry knowledge
- Proac