Sales Operations Manager

Beekeeper is an innovative, award winning SaaS technology company in a growing market with global operations and high ambitions.Beekeeper is disrupting the way 2 billion people working "out in the field" communicate within their companies. Are you eager to use the latest mobile technology to help shape the future of frontline industries like hospitality, retail, manufacturing or transportation? Are you a detail-oriented, problem-solving powerhouse who thrives at the intersection of data, process optimization, and stakeholder collaboration? Do you enjoy ensuring seamless operations while diving into numbers and tools to drive efficiency? If so, we want you on our **Sales Operations** team As a **Sales Operations Manager**, you'll play a critical role in **managing sales commissions and optimizing operations across Sales, Customer Success, and Partner Channel** teams. You'll be the trusted go-to expert for commission accuracy and process efficiency—helping our GTM teams perform at their best. If you love working with data, tools, and cross-functional teams while ensuring smooth execution, this role is for you **Key Responsibilities**: **Sales Commissions & Compensation**: - Execute **accurate commission calculations**, ensure appropriate settings in our commissions management tool, and maintain up-to-date quota attainment records. - Manage **commission contracts**and be the first point of contact for sales team inquiries. - Support the design and rollout of **annual compensation plans** in collaboration with Sales Leadership and our Legal department. **Revenue Operations Process Optimization**: - Design, refine, and manage operational workflows across **Sales, Customer Success,**and** Partner Channel Operations** to drive efficiency and effectiveness. - Provide ongoing training and support to GTM teams, ensuring smooth adoption of tools and processes. - Work closely with Sales and Customer Success stakeholders to define, measure, and report on key performance indicators that align with business goals. **What we look for in you**: - **2+ years of experience** in Revenue Operations, Sales Operations, Business Operations, or a similar role, with a track record of driving efficiency and impact. - **Hands-on expertise** with SaaS CRM systems and understanding of the B2B SaaS tech stack. - **Advanced Google Sheets (or Excel) skills**, you are comfortable with working with functions like VLOOKUP, INDEX/MATCH, FILTER, IF, and Pivot Tables - **A sharp analytical mindset**, ensuring data accuracy and delivering insights that drive informed decisions. - **Exceptional organizational skills**, with a proactive and solution-oriented approach to tackling challenges. - **Adaptability in fast-paced environments**, responding quickly to shifting priorities and acting with urgency to drive results. - **A collaborative mindset**, thriving in cross-functional settings and working seamlessly with other teams to create impact. - **Strong communication and stakeholder management abilities**, enabling you to influence and collaborate effectively. - **Fluent in English.** **Bonus Points (Nice-to-Have)**: - Experience designing or managing SaaS B2B sales compensation plans and using commission management tools like Spiff. - Expertise in reporting and managing partner channel sales, ensuring accuracy, transparency, and seamless processing. - Familiarity with Planhat or other Customer Success Management platforms. - Proficiency with advanced Google Sheets functions, including QUERY, REGEX, and ARRAY. **What we offer**: - Competitive salary - Phone & Home Internet costs reimbursement up to 80 CHF/month - Home office set-up reimbursement up to 400 CHF - Personal Learning & Development Budget of 1500 USD/year - Sabbatical Program - 1 month paid leave at 3, 6, 10 year tenure - 25 days of annual leave/year - 2 Mental Health days off per year - Pension scheme plan with three options to choose from - Laptop for work purposes - Hybrid working model - Oh and don't forget about our Beekeeper Stock options **Who we are**: Beekeeper believes in the potential of every single employee. That's why we've built the essential platform for frontline workers. We help organisations digitally enable their frontline, to boost productivity, quality and safety, and be more agile.