Operations Assistant

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

**Background**

Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

**The Purpose of the Role**

Support the operations functions within the IRC Switzerland office and contribute to the effective of our workspace. Under the guidance and leadership of Head of Facilities and Procurement, Europe and Head of Office, Switzerland.

**Line Management**
- **Reports to Head of Facilities and Procurement, Europe
- Managed in Partnership with Head of Office, Switzerland

**Key Working Relationships**
- **Head of Finance, Belgium and Switzerland
- People Manager, Switzerland

**Key Responsibilities**
- **Ensure physical presence at the Geneva Office during contracted hours
- Work with the Head of Facilities and Procurement, Europe to establish and ensure roll out of best operational practices
- Support compliance with Health and Safety and Security requirements and best practice
- Support the development and maintenance of Operations and Facilities Policies
- Support office management activities
- including meeting and greeting visitors, sorting and distributing of mail and deliveries, stationery, IT and office supplies, answering general correspondence with clients and suppliers
- Provide all aspects of support for office-based events, initiatives and meetings
- Support key stakeholders and line management, in fulfilling the operational and logistics needs of IRC Switzerland
- Maintain asset inventory tracking
- Always maintain a clean and organized office area
- Replenish refreshment and ordering workspace supplies
- Report on issues that may require assistance to line managers
- Liaising with key Workplace suppliers including the Regie
- Administration of the local workspace booking system and intranet pages.
- Support IRC supply chain processes as required
- Willingness to take on Fire Marshal and First Aider duties
- Adhoc as needed

**Requirements**:

- 2 years’ experience working within an office environment.
- Able to work 2.5 days per week onsite at the Geneva office
- Work Authorization in Switzerland
- Fluency in English and French
- Good communication skills, both verbal and written
- Proficient in Microsoft Office programs, such as Excel and Office 365
- Proven problem-solving and customer service skills: the ability to successfully provide support to staff
- Excellent and accurate data entry skills
- Commitment to IRC’s values

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**Standard of Professional Conduct**:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way - our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

**Commitment to Gender, Equality, Diversity, and Inclusion**:The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.