Digital Marketing and CRM Assistant

Vor 2 Tagen

Home Office, Schweiz what. AG Vollzeit

**Location**: Remote

This is a great opportunity to be at the heart of a fast growing digital marketing agency and gain exposure to all channels, whilst working directly with the senior partners.

what. AG is one of the leading digital consultancies with a headquarter in Zurich, Switzerland. With our global team, we build digital products, create outstanding websites, and help our clients to grow. Our clients range from leading startups to global enterprises.

Tasks
- Website management (SEO improvements, new content)
- Manage Growth Hacking Meetup (screening of startups, event promotion and communication)
- Mastering CRM (Pipedrive) - improvements, automation workflow, data quality improvements
- Monitoring the incoming enquiries, allocating them to the right person and supporting the customer onboarding process;
- Answering client’s queries, providing support when possible
- Supporting AM & Partners with offers and sales tasks
- Improving marketing and sales processes
- Personal branding and PR campaigns for the team members and featured projects (e.g. getting interview opportunities, content opportunities)
- Project management - to ensure marketing work gets done, including own time and task management

The role has a lot of scope for growth and the above list is likely to be expanded as the brand continues to grow.

**Requirements**:

- Doer attitude
- Ability to think strategically and understand the broader context of business
- Experience in customer service, ideally in sales
- Active listening skills
- Growth mindset
- Language skills: Native German speaker or fluent business German (C1) an advantage, English (fluent), all additional languages a plus

**Benefits**:
At what. we believe that work should be fun and something you want to do and not something you have to do. We help that along with the following:

- Excellent office location in Seefeld in Zürich, if you work from here or visit.
- Need to take care of something in the morning and want to catch up later? No problem. We are results-oriented not micromanaging.
- Remote & flexible working arrangement
- Flat hierarchy - Get decisions fast when you need them.
- You have a large amount of responsibility in your department. Do you want to change something? See possibilities to improve how we do things or what we do? The only thing needed is to speak up and we will discuss.
- Multicultural and multidisciplinary team with a focus on improving and learning. We want you to learn and grow which is why you also have access to individual training and guidance.
- Opportunity to conduct a fundamental role in our company with long-term perspective
- Fair compensation & various perks that you can benefit from. Also, if you are not in Zurich you can come and visit us - we cover the costs.
- Access to individual training and guidance
- Opportunities to visit clients on-site in Switzerland
- Weekly remote pilates classes for all.
- Fair compensation. Also, if you are not in Zurich you can come and visit us - we cover the costs.

**Applications**: Please send your CV with a cover note and a short intro video (either using Loom or YouTube). Add the link to your intro video in your cover note. Explain what attracted you to the role and why we should hire you.

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