Customer Service Project Coordinator 100%
vor 6 Stunden
Job Description
Project Support & Coordination:
- Assist in the planning and implementation of projects, helping the team achieve project milestones and deadlines
- Coordinate day-to-day activities of the project, ensuring tasks are on track and resources are available
- Assist in closing out the project, ensuring all tasks are completed, deliverables are finalized, and documentation is archived
Documentation & Reporting:
- Prepare and maintain comprehensive project documentation, including project plans, status reports, and risk logs
- Track project progress and provide regular updates to stakeholders, ensuring that any delays or issues are communicated promptly
Communication & Stakeholder Management:
- Serve as the point of contact for project stakeholders, both internal and external, regarding project status and activities
- Coordinate communication between the project team and other departments or teams
Project Closeout & Evaluation:
- Assist in closing out the project, ensuring all tasks are completed, deliverables are finalized, and documentation is archived
Your profile
- Completed commercial/administration diploma or equal and several years’ experience in a similar position
- Very good knowledge with ERP systems and customer service software
- Very good English skills - both spoken and written. French and/or German skills are preferred. Every other language is a plus.
- Stress resistant, reliable and flexible personality with very good communication skills
- Open minded, communicative as well as detailed oriented with excellent organizational skills
The right decision: working at STAAR Surgical
STAAR Surgical offers you the ideal environment to develop your career and to progress professionally and personally, within a multicultural and international company. We also offer the following benefits:
- 40 working hours a week
- Modern working spaces
- Minimum 25 days of vacations
- Modern cafeteria spaces
- Monthly contribution to health insurance costs
- Training and development plans
- Free parking spaces as well as very good connections to public transportation
- Regular social company events such as summer party/winter party
If you want to contribute to the Evolution in visual freedom™ and become part of our passionate team, send us your full application.
For more information, please reach out to Yathuna Alvappillai, HR Generalist (032 332 88 88) or visit us online at www.staar.com
-
Customer Service Project Coordinator 100%
vor 8 Stunden
Brügg BE, Schweiz STAAR Surgical AG VollzeitJob DescriptionProject Support & Coordination:Assist in the planning and implementation of projects, helping the team achieve project milestones and deadlinesCoordinate day-to-day activities of the project, ensuring tasks are on track and resources are availableAssist in closing out the project, ensuring all tasks are completed, deliverables are finalized,...
-
Project Manager/country Representative Customer
vor 1 Woche
Biel/Bienne, Schweiz The Swatch Group Services Ltd Vollzeit**Job description**: - Provide support to Swatch Group Customer Service Organizations - Implement tools, techniques, guidelines and practices in the Swatch Group Customer Services - Managing the common Swatch Group Customer Service technical trainings - Develop tools to improve the efficiency and performance of the worldwide customer services - Assure the...
-
Digital Customer Experience Project Leader 100%
vor 21 Stunden
2501 Biel/Bienne, CH-BE Swatch AG VollzeitThe companyAt Swatch, we thrive on surprise. Whether it's with our collections, action sports or artistic collaborations, we don't stay inside the box. We're here to shake things up with our striking designs, which always reflect the zeitgeist but never fail to catch the eye. That's what we do best, and that's what we've done since 1983. Our team is a...
-
Logistic Specialist 100%
vor 51 Minuten
Brügg, Schweiz International Executive Service Corps VollzeitOBJECTIVE AND MAIN TASK OF THE FUNCTIONIn this position, the Logistics Specialist is responsible for:Leading and supporting projects and initiatives to continually improve the logistic flows, in collaboration with Logistics Leads as well as with internal and external stakeholders.Collaborating and supporting enhancement needs of future ERP, eWOK systems in...
-
DIGITAL CUSTOMER EXPERIENCE PROJECT LEADER 100%
vor 53 Minuten
Biel, Schweiz The SWATCH Group VollzeitJob descriptionThis role consists of acting as a strong partner in the implementation and execution of the worldwide loyalty program strategy, with a focus on driving customer retention and building an engaged, loyal community connected to the brand.Main responsibilities will include:Facilitate the implementation and running phases of the brand loyalty...
-
CUSTOMER CARE MANAGER 100%
vor 1 Stunde
Biel, Schweiz Swatch SA VollzeitThe company Swatch Ltd., launched in 1983 by Nicolas G. Hayek, is a leading Swiss watch maker and one of the world's most popular brands. The first Swatch watches surprised everyone with their revolutionary concept, creative design and provocative spirit. Today Swatch continues to innovate and surprise with new models, collections and special editions. The...
-
CUSTOMER CARE MANAGER 100%
vor 50 Minuten
Biel, Schweiz Swatch AG VollzeitThe companySwatch Ltd., launched in 1983 by Nicolas G. Hayek, is a leading Swiss watch maker and one of the world's most popular brands. The first Swatch watches surprised everyone with their revolutionary concept, creative design and provocative spirit. Today Swatch continues to innovate and surprise with new models, collections and special editions. The...
-
Product Management Coordinator
vor 7 Monaten
Biel/Bienne, Schweiz Movado Group, Inc. VollzeitMGI Luxury Group, located in Bienne, Switzerland, is an international and innovative company of Movado Group, Inc. which is a prestigious manufacturer and marketer of luxury and fashion timepieces under the Movado, Concord, EBEL, Olivia Burton, MVMT, Hugo Boss, Coach, Lacoste, Tommy Hilfiger, and Calvin Klein brands. Our products are recognized for their...
-
Customer Care Manager M/F
Vor 7 Tagen
Biel, Schweiz LHH VollzeitWe are currently looking for a customer care manager to join a prestigious watchmaking company located in Biel.The position is permanent and requires leadership and management skills.Main Responsibilities:Responsible for the overall customer satisfaction for the brandResponsible for the markets customer care activities, with focus on the Swiss...
-
Customer Service Account Manager
vor 7 Monaten
Biel/Bienne, Schweiz Omega SA Vollzeit**Description du poste**: AFIN DE COMPLETER NOTRE EQUIPE « **CUSTOMER SERVICE RELATIONS **», NOUS RECHERCHONS UN(E) **CUSTOMER SERVICE ACCOUNT MANAGER** **VOTRE MISSION**: Sous la responsabilité du _Customer Service Relations Manager_, vous gérez les opérations administratives du flux de service « Vintage & Restorations » de notre centre à Bienne...
-
Customer Care Manager M/F
vor 4 Wochen
Biel VS, Schweiz LHH VollzeitWe are currently looking for a customer care manager to join a prestigious watchmaking company located in Biel. The position is permanent and requires leadership and management skills.Main responsibilities :Responsible for the overall customer satisfaction for the brandResponsible for the markets customer care activities, with focus on the Swiss...
-
Customer Care Manager M/F
vor 1 Woche
Biel VS, Schweiz LHH VollzeitWe are currently looking for a customer care manager to join a prestigious watchmaking company located in Biel. The position is permanent and requires leadership and management skills.Main responsibilities :Responsible for the overall customer satisfaction for the brandResponsible for the markets customer care activities, with focus on the Swiss...
-
Customer Care Manager
vor 7 Monaten
Biel/Bienne, Schweiz LHH VollzeitPour notre client une belle maison horlogère à rayonnement international, nous recherchons un Customer care manager pour rejoindre leurs équipes - Vos responsabilités: - Responsible for the overall customer satisfaction for the brand - Responsible for the DACH markets customer care service, with a main focus on the Swiss Market - Leadership and...
-
Key Account Manager Service+success/hr
vor 7 Monaten
Biel/Bienne, Schweiz GF Machining Solutions Management SA VollzeitSince 1802, we have been embracing innovations and sustainable solutions of the highest quality that add value to people’s lives around the globe. To reinforce the Marketing & Communication Team we are hiring a Key Account Manager Service+Success / HR. The Key Account Manager (KAM) is in charge of marketing and communications projects for Service +...
-
Digital Marketing Coordinator Swiss Market
Vor 4 Tagen
Biel/Bienne, Schweiz Hamilton International Ltd Vollzeit**THE JOB**: We are looking for a **Digital Marketing Coordinator Swiss Market & International **to join our international marketing team.** **In** **this position, you will be responsible for the development and implementation of a yearly digital marketing plan for the Swiss Market. This function will work in close collaboration with the Global Digital...
-
CRM Coordinator
vor 1 Woche
Biel/Bienne, Schweiz Omega Ltd. Vollzeit**Job description**: - CRM implementation and integration with relevant databases : developments planning, testing and release - Daily support to local markets in order to ensure the good quality of the database - Identify customer journeys and define relevant audiences to create an engaging experience and coordinate the mailing calendar with the marketing...
-
Leiter:in Service
vor 7 Monaten
Biel/Bienne, Schweiz Posalux SA Vollzeit**Management Summary** **Funktion**: Leiter Service **Führungsspanne**: >12MA **Unternehmen**: Posalux SA **Branche**: Maschinenbau **Arbeitsort**: Biel/Bienne **Ref. Nr.**: 16746 **Publiziert**: 22.02.24 **Ihr Kontakt**: Heinz Reinhard **Tel**: 031 310 26 00 **Leiter:in Service / Service Manager:in / Kundendienstleiter:in***:Eigenverantwortlich -...
-
Project Leader
Vor 2 Tagen
Biel/Bienne, Schweiz Georg Fischer Vollzeit**Your tasks****: - Lead interdisciplinary projects to develop next generation milling machines and related products - Ensure project success from both a technical and commercial perspective - Make all necessary decisions to ensure that goals such as schedules, product and project costs, technical specifications, and quality are fully met - Determine...
-
Directrice Finances
vor 3 Wochen
Biel, Schweiz Energie Service BielBienne VollzeitDepuis plus de 150 ans, Energie Service Bienne (ESB) assure un rôle clé dans l'approvisionnement énergétique de la région biennoise. Acteur de proximité, ESB propose des services intégrés en électricité, gaz, eau, chaleur/froid, fibre optique et mobilité électrique. Avec 180 collaborateurs et collaboratrices engagé∙es, l’entreprise mise sur...
-
Digital Wholesale
Vor 6 Tagen
Biel/Bienne, Schweiz Hamilton International Ltd Vollzeit**THE JOB**: **YOUR RESPONSIBILITIES** - Develop and manage marketplace & Digital Wholesale in collaboration with the sales team - Monitor competitor’s activity and spot new opportunity - Support the local team to improve and manage Check and Reserve, Click Mall and Point of sales - Be part and coordinate projects with Ecommerce vision, roadmap, and growth...