Sales Support Associate for Luxury Fashion

vor 1 Tag


Sankt Moritz, Graubünden, Schweiz Gi Group SA Vollzeit
Overview

Gi Group SA is seeking a highly motivated Sales Support Associate to join our team in St Moritz. This role offers an exciting opportunity to work with a renowned Italian Luxury Fashion Company and contribute to providing exceptional client experiences.

Job Description

The successful candidate will be responsible for delivering on time the required items to the sales team, maintaining store stock, and participating in loss prevention procedures. They will also provide updates to the sales associates regarding order status and delivery arrangements.

Responsibilities
  • Deliver required items to the sales team on time
  • Provide updates to sales associates on order status and delivery arrangements
  • Maintain and update clientele book
  • Report missing items to supervisor
  • Support sales associates in managing store stock to optimize sales
  • Participate in store maintenance and stock-keeping
  • Comply with loss prevention procedures to ensure inventory integrity
  • Provide exceptional customer service by supporting sales team in client correspondence
  • Develop and maintain product knowledge to enhance sales quality
Requirements

To succeed in this role, you should have:

  • Experience in stock and warehouse management for luxury brands
  • Commitment to providing exceptional customer service
  • Fluency in English, German, and Italian (spoken and written)
  • Strong interpersonal skills
  • Good stress management, flexibility, and adaptability
  • Ability to work in a team
Location and Salary

This role is based in St Moritz and comes with a competitive salary of approximately €45,000 - €55,000 per annum, depending on experience.



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