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Hospitality Experience Specialist
vor 2 Monaten
Job Summary:
We are seeking a highly motivated and customer-focused Spa Employee to join our team at the Radisson Hotel Group. As a Spa Employee, you will play a key role in delivering exceptional service and creating memorable moments for our guests.
Key Responsibilities:
- Support the smooth operation of the leisure department, ensuring that all aspects of the guest experience are delivered to the highest standards.
- Work collaboratively with the team to maximize guest satisfaction and comfort, responding promptly and professionally to guest inquiries.
- Take ownership of assigned duties and tasks, ensuring timely and professional completion.
- Contribute to departmental plans and objectives, helping to achieve hotel initiatives and targets.
- Collaborate with colleagues to control costs and inventory, maintain productivity and performance levels, and promote the company culture and values.
- Ensure compliance with all relevant legislation and best practices, documenting and following up as required.
Requirements:
- Previous experience in leisure or a related field is beneficial but not essential.
- A hands-on approach with a can-do attitude and a commitment to delivering exceptional guest service.
- A passion for the hospitality industry and the ability to find creative solutions to challenges.
- Personal integrity and the ability to work in an environment that demands excellence.
- Experience with IT systems and strong communication skills.
- Casual employees are also welcome to apply.
