Hospitality Excellence Manager
vor 3 Wochen
About the Job:
At Hosco, we offer a unique opportunity to work with a global network of hospitality professionals, employers, and schools. Our platform connects top talent with exciting job opportunities in over 80 countries worldwide.
Job Description:
We are seeking an exceptional Housekeeping Operations Director to join our team on board our luxury cruise vessels. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and hygiene throughout the ship.
Your primary duties will include:
- Leading a multi-cultural team of housekeeping staff, providing guidance and coaching to ensure exceptional service delivery.
- Implementing and maintaining high standards of cleanliness and hygiene in all areas of the ship, including guest staterooms, public areas, and crew quarters.
- Developing and managing effective housekeeping procedures and protocols to ensure efficient operations and minimize waste.
- Collaborating with other departments to ensure seamless service delivery and exceptional guest experiences.
- Ensuring compliance with all relevant health and safety regulations, as well as company policies and procedures.
If you are a motivated and experienced hospitality professional with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
You will be responsible for:
- Providing exceptional service to our discerning guests, ensuring their needs are met and exceeded at all times.
- Leading and motivating a diverse team of housekeeping staff, providing guidance and coaching to ensure excellent service delivery.
- Managing and maintaining high standards of cleanliness and hygiene throughout the ship.
- Developing and implementing effective housekeeping procedures and protocols to ensure efficient operations and minimize waste.
- Collaborating with other departments to ensure seamless service delivery and exceptional guest experiences.
- Ensuring compliance with all relevant health and safety regulations, as well as company policies and procedures.
Requirements:
- Minimum 2 years experience in a similar role, preferably in a 5-star hospitality environment.
- Proven track record of delivering exceptional service and leading a team to achieve high standards.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
- Ability to work in a fast-paced environment, with a focus on providing exceptional service to our discerning guests.
- Fluency in English is a must, with additional language skills an advantage.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work with a global network of hospitality professionals and employers.
- Professional development and training opportunities to enhance your skills and career.
- Collaborative and dynamic work environment.
- Life at sea with opportunities to explore new destinations and experience different cultures.
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