Customer Success Specialist

vor 2 Monaten


Thalwil, Zürich, Schweiz u-blox Vollzeit
Job Description

We are seeking a highly skilled professional to join our agile customer success team at u-blox. As a key member of our team, you will be responsible for providing technical support, developing tailored solutions, and advocating for customer needs.

Key Responsibilities
  • Cultivate strong relationships with customers to understand their requirements and develop solutions that meet their needs.
  • Create technical documentation, scripts, and sample code for common customer use cases.
  • Produce application notes, tutorials, and additional documentation for u-blox services.
  • Regularly meet with product owners and development teams to ensure customer needs are met.
  • Collaborate with Sales and Growth teams to ensure a seamless customer journey.
  • Continuously develop new skills and assist with improving products and their delivery.
  • Conduct technical pre-sales activities, including presentations and demonstrations.
Requirements
  • Education in Engineering or applied sciences.
  • Knowledge and experience in embedded software development.
  • Programming experience with Python scripting.
  • Understanding of IoT protocols, particularly MQTT, and experience in IoT/embedded/M2M industries.
  • Knowledge of GNSS and high-precision positioning.
  • Proven experience in technical pre-sales, consulting, or solution engineering roles.
  • Ability to work well in a team environment.
  • Interest in learning evolving technology and developing new skills quickly.
  • Willingness to travel (25%).
What We Offer
  • A multicultural and international company with over 60 different nationalities.
  • Project-based activities working with colleagues across the globe.
  • A start-up and innovation mindset with opportunities for growth.
  • Hybrid work schedule.
  • Health benefits, flexible spending accounts, and retirement plans.


  • Thalwil, Zürich, Schweiz u-blox Vollzeit

    Job Summary We are seeking a highly skilled Customer Success Specialist to join our agile customer success team at u-blox. As a key member of our team, you will be responsible for cultivating strong relationships with customers, understanding their requirements, and developing tailored solutions to meet their needs. Key Responsibilities Cultivate strong...


  • Thalwil, Zürich, Schweiz u-blox Vollzeit

    Job DescriptionWe are seeking a highly skilled and motivated Customer Success Engineer to join our agile customer success team at u-blox. As a Customer Success Engineer, you will be responsible for cultivating strong relationships with customers to thoroughly understand their requirements and use cases, and develop tailored solutions to meet their needs.Key...


  • Thalwil, Zürich, Schweiz u-blox Vollzeit

    Job DescriptionWe are seeking a talented individual to join our agile customer success team. The successful candidate will have a passion for technology, particularly IoT, positioning, and cloud computing. In this role, you will connect technology and customer needs, providing technical support and solutions to our customers.Mission: Increase u-blox...


  • Thalwil, Zürich, Schweiz u-blox Vollzeit

    Customer Success Engineer PositionWe are seeking a skilled Customer Success Engineer to join our agile customer success team at u-blox. As a Customer Success Engineer, you will be responsible for cultivating strong relationships with customers to understand their requirements and develop tailored solutions to meet their needs.Key Responsibilities:Cultivate...


  • Thalwil, Zürich, Schweiz u-blox Vollzeit

    Job Title: Customer Success Engineer - Agile Team MemberJob Description: We are seeking a skilled Customer Success Engineer to join our agile customer success team at u-blox. As a key member of our team, you will be responsible for providing technical support, helping customers with solutions, and answering questions about our services. You will work closely...


  • Thalwil, Zürich, Schweiz u-blox Vollzeit

    Job Description We are seeking a skilled Customer Success Engineer to join our agile customer success team at u-blox. As a key member of our team, you will be responsible for cultivating strong relationships with customers to understand their requirements and develop tailored solutions to meet their needs. Your technical expertise in IoT protocols,...


  • Thalwil, Zürich, Schweiz u-blox Vollzeit

    Unlock your career potential as an Industrial IoT Success Solution Engineer at u-blox, a leading provider of positioning services for industrial mobile robotics customers.About the RoleWe are seeking a talented and motivated individual to join our agile customer success team. As an Industrial IoT Success Solution Engineer, you will be responsible for...

  • Solution Engineer

    vor 1 Monat


    Thalwil, Zürich, Schweiz u-blox Vollzeit

    Job DescriptionWe are seeking a highly skilled professional to join our agile customer success team at u-blox. As a key member of our team, you will be responsible for providing technical support, developing tailored solutions, and advocating for customer needs.Key ResponsibilitiesCultivate strong relationships with customers to understand their requirements...

  • Segment Manager

    vor 2 Monaten


    Thalwil, Zürich, Schweiz u-blox Vollzeit

    Job OverviewAs a Segment Manager at u-blox, you will be responsible for driving business growth and development in key industrial and consumer vertical markets in the Americas. This role requires a strong understanding of business development, sales, and marketing strategies, as well as excellent communication and negotiation skills.Key...

  • Segment Manager

    vor 2 Monaten


    Thalwil, Zürich, Schweiz u-blox Vollzeit

    About the RoleWe are seeking a highly skilled and experienced Segment Manager to join our Americas sales organization. As a key member of our team, you will be responsible for driving business growth and development in key industrial and consumer vertical markets.Key ResponsibilitiesIdentify and capitalize on key market trends and opportunities within focus...


  • Thalwil, Schweiz u-blox Vollzeit

    Job Description We need a new team member for our agile customer success team. Do you love technology like IoT, positioning, or cloud computing? Can you connect technology and customer needs? Do you have technical knowledge, business sense, and interpersonal skills? Join u-blox Services Product Center, where our vision is to be the leading positioning...

  • Customer Care

    vor 5 Monaten


    Thalwil, Schweiz Radiometer Vollzeit

    In our line of work, life isn’t a given - it’s the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we’re located. Creating...

  • Chief Product Owner

    vor 5 Monaten


    Thalwil, Schweiz u-blox Vollzeit

    **Location City** - Thalwil **Location Region** **Location Country** - Switzerland **Role also available in** - Berlin, Germany; Hannover, Germany **About u-blox** **Chief Product Owner** - We are looking for passionate - **Chief Product Owner **who are quick learners and enthusiastic about safety-critical systems. If you want to join an organization...

  • Supply Chain Planner

    vor 5 Monaten


    Thalwil, Schweiz u-blox Vollzeit

    **Location City** - Thalwil **Location Region** **Location Country** **Role also available in** **About u-blox** Would you like to drive the change and develop your career in a successful international tech company? As a Supply Chain Planner, you are responsible for the production planning, from customer demand planning throughout the production support...


  • Thalwil, Schweiz Radiometer Vollzeit

    In our line of work, life isn’t a given - it’s the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we’re located. Creating...

  • Director Ic Production

    vor 5 Monaten


    Thalwil, Schweiz u-blox Vollzeit

    **Location City** **Location Region** **Location Country** **Role also available in** **About u-blox** - U-Blox is a global fabless semiconductor and modules business operating in three key areas: GNSS positioning, short-range communications systems and cellular communications systems. We develop IP and full custom ASICs for use within a comprehensive...

  • Segment Manager

    vor 5 Monaten


    Thalwil, Schweiz u-blox Vollzeit

    Job Description As a Segment Manager, you will be a thought leader and have ownership of key industrial and consumer vertical markets in the Americas. As a part of the Americas sales organization, you will use your business development acumen to develop relationships with key stakeholders, and work closely with the sales and marketing team to develop the...


  • Thalwil, Schweiz u-blox Vollzeit

    **Location City** **Location Region** **Location Country** - Switzerland **Role also available in** **About u-blox** - We are looking for a passionate **Technical Marketing Engineer** as part of our product strategy team in the GNSS Automotive field. - Our Product Managers team is responsible for the whole life cycle of Automotive products, incl. merging...