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IT Support Specialist with SAP Experience

vor 2 Monaten


Zürich, Zürich, Schweiz Epam Vollzeit

About the Role

We are seeking an experienced IT support analyst to join our Group Functions Finance Team in Zürich. As a key member of our team, you will be responsible for managing and supporting multiple SAP systems, ensuring the landscape is consistent and up-to-date.

Key Responsibilities

  • Manage and support multiple SAP systems, including patch updates, kernel upgrades, and system upgrades.
  • Troubleshoot incidents, debug SAP and Database (Oracle and HANA) issues, and define workarounds for known errors.
  • Monitor SAP performance, workload statistics, analysis, and tuning.
  • Manage storage solutions for virtual database files, hard disks, and application data.
  • Interact with internal and external stakeholders, including sharing knowledge, supporting, training, and coaching other team members.

Requirements

  • 8+ years of hands-on experience in SAP Basis.
  • Proficient in Linux and Windows, with expertise in Oracle and HANA.
  • Experience in SAP router, System Landscape Directory, and troubleshooting of ABAP and Java platforms.
  • Exposure to Azure technology for SAP hosted systems.
  • Proficient with other software development tools, such as JIRA, GitHub.
  • Ability to solve complex issues, with good problem statement analysis and solution design thinking.
  • Confident communicator that can explain technology to non-technical audiences.
  • ITIL qualified and proficient in using Service Now is an advantage.
  • Fluent English skill is a must, German language skill is a significant advantage.

Our Benefits

  • EPAM Employee Stock Purchase Plan (ESPP).
  • Enhanced parental leave.
  • Extended pension plan.
  • Daily sickness allowance insurance.
  • Employee assistance program.
  • Referral program.
  • Hybrid working opportunities.
  • Global business travel medical and accident insurance.
  • Great learning and development opportunities, including in-house professional training, career advisory and coaching, sponsored professional certifications, well-being programs, LinkedIn Learning Solutions, and much more.
  • EPAM Switzerland was named a Top Company by Kununu for its people-centric culture built on life-long learning.
  • Certain benefits and perks may be subject to eligibility requirements.

About EPAM

  • EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

Additional

  • Please note that any offers will be subject to appropriate background checks.
  • We do not accept CVs from recruiting or staffing agencies.
  • For this position, we are able to consider applications from the following: Swiss nationals, EU/EFTA nationals, third-country nationals based in Switzerland with an appropriate work permit, displaced people from Ukraine who are currently in Switzerland and hold, or have already applied for, S permits.