IT Support Specialist

vor 2 Wochen


Zürich, Zürich, Schweiz AWS EMEA SARL (Switzerland Branch) Vollzeit
Job Summary

We are seeking a highly skilled IT Support Associate to join our team at AWS EMEA SARL (Switzerland Branch). As a member of our IT Services Organization, you will play a critical role in supporting internal employees with their technical needs.

Key Responsibilities
  • Provide technical support for internal employees, including troubleshooting and resolving PC hardware issues.
  • Work with internal ticketing tools to communicate with customers and manage IT asset inventory.
  • Prepare hardware for new hires and ensure seamless onboarding.
  • Collaborate with the team to identify and resolve technical issues.
Requirements
  • Experience supporting operating systems (Windows, Macintosh, or Linux).
  • Hands-on experience with PC hardware and troubleshooting.
  • Proficiency in using ticket systems for customer service requests.
  • Knowledge of basic network troubleshooting and security concepts.
  • Ability to work in a fast-paced environment and adapt to new technologies.
Preferred Qualifications
  • Experience providing IT support in a medium to large-sized company.
  • Ability to identify and proactively resolve or escalate issues.
  • Willingness to learn and apply new technology.

We are open to hiring candidates to work out of our Zurich, Switzerland office. If you are a motivated and detail-oriented individual with a passion for IT support, we encourage you to apply for this exciting opportunity.


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