Luxury Sales Specialist
Vor 2 Tagen
Gi Group SA is a reputable company in the luxury fashion industry, and we are seeking an experienced professional to fill the role of Client Advisor.
Job DescriptionAs a Client Advisor, you will be responsible for representing our company with clients in our boutique/stores. Your primary objective will be to establish strong relationships with clients, understand their needs and lifestyle, and provide exceptional customer service.
Your key responsibilities will include:
- Achieving personal sales goals by developing and maintaining thorough product knowledge, anticipating client needs, and exceeding expectations;
- Maintaining accurate and detailed clientele books, providing feedback to store managers on merchandise trends, missed opportunities, and issues related to fit and quality;
- Ensuring appropriate sales floor coverage, complying with loss prevention procedures to ensure inventory integrity, and maintaining a respectful selling environment.
We are looking for an individual with a strong sense of aesthetics and passion for luxury, excellent customer-oriented approach, natural selling abilities, attention to detail, and ability to manage stress.
The ideal candidate will possess:
- 5 years or more experience in the role;
- Strong computer skills and ability to work effectively with Microsoft Office and Outlook; SAP Retail experience is preferred;
- Fluent knowledge of German and English, with Italian fluency also required;
- Ability to communicate effectively with clients, colleagues, and management.
This is a full-time on-site role located in St. Moritz, Switzerland, within the Fashion Design branch, focusing on retail sales. We offer a dynamic and challenging work environment, along with opportunities for growth and development.
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