Luxury Client Experience Specialist
vor 16 Stunden
The role of the Luxury Client Experience Specialist at Gi Group SA is a dynamic and challenging opportunity for an experienced professional to join our team. We are seeking a skilled and enthusiastic individual to support the Store Manager in the daily operations of a retail store, including sales, customer service, and inventory management.
Job Description:
- Sales Performance: The successful candidate will be responsible for achieving personal sales goals, developing and maintaining thorough product knowledge, and providing exceptional customer service by anticipating the needs of clients and working to exceed their expectations.
- Customer Relationship Building: This role involves maximizing sales performance by establishing strong relationships with clients and gaining insight into their needs and lifestyle.
- Client Book Maintenance: The client book must be maintained accurately and detailed.
- Feedback and Communication: Regular feedback should be provided to the Store Manager on merchandise trends, missed opportunities, and issues related to fit and quality.
- Sales Floor Coverage: Ensuring appropriate sales floor coverage while complying with all loss prevention procedures to ensure the integrity of inventory.
Requirements:
- Experience: Relevant experience in the role is essential.
- Aesthetics and Luxury Passion: A strong sense of aesthetics and passion for luxury brands is required.
- Customer Orientation: A customer-oriented approach and natural selling abilities are necessary.
- Problem Solving: Great problem-solving abilities are essential.
- Language Skills: Fluency in English is required, with fluency in other languages being an added advantage.
About Us:
Gi Group SA values innovative thinking, teamwork, and dedication. If you're passionate about delivering exceptional client experiences and have what it takes to succeed in this dynamic role, we encourage you to apply.
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