Sales Operations Coordinator

vor 2 Wochen


Genf, Genf, Schweiz SonarSource Vollzeit
Job Description

About the Role

We are seeking a highly skilled Sales Support Specialist to join our team at SonarSource. As a Sales Support Specialist, you will play a critical role in ensuring the success of our Sales team by providing administrative support, coordinating sales processes, and maintaining accurate data within our CRM system.

Key Responsibilities

  • Build quotes for the Sales team, ensuring that specific terms are approved within policy
  • Generate evaluation keys for customers wanting to test our products
  • Assist the Sales team in fulfilling administrative needs, working closely with the Legal, Security, Finance, and Order Management teams
  • Register and update customer portals, ensuring the accuracy of existing information
  • Coordinate the contract signature process for customers and partners
  • Engage with prospects/customers to resolve any administrative-related issues
  • Ensure accurate opportunity data within Salesforce
  • Contribute to maintaining Salesforce data integrity
  • Deliver timely responses to internal and external customers within established SLAs

Requirements

  • 4+ years of experience in a similar role within an international environment
  • Proven experience within the IT industry
  • An eye for detail and numbers
  • Valuing high-quality work
  • Strong ability to work effectively as part of a team
  • Strong prioritization and organization skills
  • Excellent communication skills
  • Fluent English
  • A degree in Business or a related field
  • Knowledge of Salesforce.com or a similar CRM

About SonarSource

We value a safe work culture, founded in respect, kindness, and the right to fail. We hire great people, valuing communication skills as much as technical prowess, and strive to create a work environment that allows for everyone to succeed and feel empowered to do their best work. Our 500+ SonarSourcers from 35 different nationalities can relate.

Why You Will Love It Here

  • We promote continuous learning, in an ever-changing industry, learning new skills is the key to growth and success. We're happy to support all employees in this journey if desired.
  • We offer a healthy work-life balance, flexible hours, and a work environment that allows for everyone to succeed and feel empowered to do their best work.


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