Customer Service Key Account Specialist

vor 4 Wochen


Genf, Genf, Schweiz Actual Talent Vollzeit

Vous cherchez un défi professionnel passionnant dans le domaine de la logistique et du transport ? Rejoignez Actual Talent comme Customer Service Key Account et devenez un acteur clé de notre succès européen.


À Actual Talent, nous sommes toujours à la recherche de talents exceptionnels pour renforcer notre équipe. En tant que Customer Service Key Account, vous serez chargé de la gestion des dossiers clients clés et de la résolution de problèmes complexes. Vous travaillerez en étroite collaboration avec notre équipe de professionnels pour garantir la satisfaction de nos clients et la réussite de nos opérations.


Nous recherchons quelqu'un qui partage nos valeurs d'excellence, d'innovation et de passion. Si vous êtes motivé par le transport et la logistique, si vous êtes patient et attentionné, si vous êtes capable de travailler de manière indépendante tout en étant un excellent communicateur, alors nous voulons vous rencontrer.


Vos missions :

  • Mener des analyses approfondies pour identifier les problèmes et les besoins des clients.
  • Établir des plans d'action pour résoudre les problèmes et améliorer la satisfaction client.
  • Travailler en collaboration avec l'équipe de projet pour garantir la mise en œuvre des plans d'action.


Objectifs :

  • Améliorer la satisfaction client grâce à une gestion impeccable des dossiers.
  • Maintenir une communication fluide et efficace pour résoudre rapidement les problèmes.


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