Customer Technical Service Manager

Customer Technical Service ManagerInternational Paper seeks a Customer Technical Service Manager to provide valued-added services to pulp customers in Europe and the Middle East and Africa (EMEA).This role involves facilitating the qualification process of selected customers, ensuring timely response times, and enhancing the customer experience. The ideal...

Customer Technical Service Role OverviewWe are seeking a skilled Customer Technical Service Manager to join our team in Geneva, Switzerland. This is an excellent opportunity for someone passionate about technical expertise, customer satisfaction, and business growth.About the JobThis role will provide valuable support to pulp customers by facilitating the...

Job Description:In this role, you will lead the design and implementation of complex Service Cloud solutions.Collaborate with stakeholders to gather requirements and develop process flows, including documentation of all features with acceptance criteria.Oversee the configuration of workflow rules, data segmentation, and triggers to drive process improvements...

Technical Leadership in Salesforce Service CloudIn this role, you will take on a technical leadership position working closely with stakeholders and development teams to gather requirements and process flows. Your responsibilities will include documenting all features with acceptance criteria, overseeing complex workflow rules, data segmentation, and...

Job PurposeThe Mobile & On-Board Technical Delivery Senior Manager is responsible for overseeing the technological aspects of the MSC for Me platform, a digital cross-channel platform available on our smart-ships. This role manages a team of internal resources and external consultants, ensuring the overall management of existing systems, including change...

About the JobWe are seeking a highly skilled Salesforce Service Cloud Technical Lead to join our team at SonarSource. As a key member of our organization, you will be responsible for overseeing complex workflow rules, data segmentation, and triggers, driving process improvements and innovations, and leading Service Cloud data modeling and architecture.Key...

About the RoleLabcorp is seeking a Technical Liaison Manager to join our team in Meyrin. As a key member of our histology services team, you will be responsible for overseeing the day-to-day activities of Technical Liaisons and ensuring the timely delivery of study set up for histology services.In this role, you will provide managerial leadership to the...

Skyguide is a leading provider of air navigation services in Switzerland and neighboring countries. We are a diverse team of around 1500 employees from over 30 nations, driven by a strong safety and learning culture. Our innovation strategy is guided by four core values: teamwork, innovation, ownership, and customer value.Your ResponsibilitiesLead a small...

SonarSource is seeking an experienced Salesforce Service Cloud Technical Lead to join our team.OverviewWe value a safe work culture, founded in respect, kindness, and the right to fail. Our company promotes continuous learning, flexible hours, and a healthy work-life balance.Job DescriptionThe successful candidate will oversee complex workflow rules, data...

Job Overview:The Gi Group SA is seeking a highly skilled Retail Sales Support professional to join their team in Geneva. This role requires a strong drive to provide exceptional customer service and maintain a smooth sales process.About the Role:The successful candidate will be responsible for ensuring timely delivery of required items to sales associates,...

We are seeking a highly skilled Salesforce Technical Lead to join our team at SonarSource. In this role, you will have the opportunity to utilize your technical expertise and leadership skills to drive the success of our Service Cloud implementation.About the RoleThis is a senior-level position that requires a strong background in Salesforce technology,...

Job DescriptionWe are seeking a highly skilled and dedicated Customer Service Liaison to join our team at Entreprise anonyme.This role is ideal for someone who is passionate about delivering exceptional customer service and has strong communication skills.About the JobAssist asset managers in their day-to-day activities, including transfers, credit card...

Customer Service Representative Role OverviewAt Formconcept, we seek a dedicated customer-focused professional to join our innovative architecture and construction team based in Geneva. This role involves providing top-notch support to clients, ensuring their needs are met with exceptional service.Provide timely and effective responses to customer...

About the RoleAt SonarSource, we're seeking a skilled Technical Support Specialist to join our team. As a key member of our support squad, you'll play a crucial role in delivering exceptional customer experiences.Your Key ResponsibilitiesAssist customers with software integration across their development pipeline, ensuring seamless technical integration with...

We are seeking an experienced Senior Technical Project Manager to join our team in Geneva. With a strong technical background and proven track record in project management, you will be responsible for leading projects in the trading sector.Job Description:Project ManagementClarify project objectives and conditions with stakeholdersDevelop functional...

OverviewSR Technics Line Maintenance AG is a leading MRO company that strives to deliver exceptional customer-centric and innovative solutions. Headquartered at Zurich Airport, we work with a global network of partners and business development offices in Europe, America, Asia, and the Middle East.We provide comprehensive maintenance, repair, and overhaul...

Customer Technical Service Manager – Europe and MEA At International Paper, we are seeking a skilled Customer Technical Service Manager to join our team in the Global Cellulose Fibers business. This role is responsible for providing valuable technical services to our pulp customers in Europe and the Middle East and Africa (MEA) region. The ideal candidate...

Role OverviewIn this position, you will be responsible for leading the implementation of Salesforce Service Cloud solutions. You will work closely with stakeholders and development teams to gather requirements and process flows, including documentation of all features with acceptance criteria.Key ResponsibilitiesCollaborate with stakeholders to gather...

Job Summary:The Senior Technical Manager for Mobile and On-Board Operations will be responsible for overseeing the technological aspects of the MSC for Me platform, a digital cross-channel platform available on MSC Cruises' smart-ships.This role will lead a team of internal resources and external consultants, with a focus on managing existing systems,...

JOB PURPOSEThe Senior Technical Delivery Manager is responsible for overseeing the technological aspects of MSC for Me, our onboard digital cross-channel platform. The role manages a team of internal and external resources, ensuring the successful delivery of technology initiatives within budget, scope, and timeline.KEY RESPONSIBILITIES• Develop and...