Mitarbeiter:in Customer Support Buchhalter
Vor 4 Tagen
Als Kundenservice-Experte bei IKEA bist du verantwortlich für die Optimierung des Kundenerlebnisses. Du unterstützt Kunden bei ihren Fragen und Problemen, indem du deine Kenntnisse über die IKEA-Produktpalette und -Services nutzt. Du sicherst die Zufriedenheit unserer Kunden durch schnelle und einfache Lösungen.
Deine Aufgaben:
- Unterstützung von Kunden bei ihren Fragen und Problemen
- Optimierung des Kundenerlebnisses durch Kenntnisse über IKEA-Produkte und -Services
- Sicherstellung der Zufriedenheit unserer Kunden
Deine Stärken:
- Kommunikativer und organisatorischer Talent
- Fähigkeit, mehrere Sprachen zu sprechen
- Ausgezeichnete Sprachkenntnisse in Italienisch und Deutsch (C1-Niveau)
Deine Vorteile:
- Neben 15% Personalrabatt auf den Einkauf bei IKEA
- Attraktive Sozialleistungen, wie 28 Ferientagen und acht Wochen Elternzeit
- Kostenloser Zugang zur LinkedIn Learning Plattform
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