Software Application Support Specialist for CTRM Systems

Vor 4 Tagen


Zug, Zug, Schweiz Michael Page Vollzeit
About the Role

We are seeking a highly skilled Software Application Support Specialist to join our team at Michael Page. As a key member of our IT department, you will be responsible for providing top-notch support and guidance to our clients in relation to their CTRM systems.

Key Responsibilities
  • Provide expert-level support for ION's Aspect CTRM system, including configuration, optimization, and troubleshooting.
  • Collaborate with cross-functional teams to ensure seamless system operation and minimize downtime.
  • Develop and deliver training materials to ensure end-users are knowledgeable and proficient in using the Aspect application.
Requirements
  • Prior experience with ION's Aspect CTRM is mandatory, including configuration, optimization, and support.
  • 5+ years of experience in software application support, preferably with a focus on CTRM or commodity trading platforms.
  • Experience with SAP integration is highly preferred.
Technical Skills
  • Proficiency in troubleshooting, configuration, and performance tuning of software applications.
  • Familiarity with SQL, system auditing tools, and data integration platforms.
  • Knowledge of SAP ERP systems and integration techniques is an asset.
Estimated Salary

$85,000 - $110,000 per annum, depending on location and experience.



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