Software Application Support Specialist for CTRM Systems
Vor 4 Tagen
We are seeking a highly skilled Software Application Support Specialist to join our team at Michael Page. As a key member of our IT department, you will be responsible for providing top-notch support and guidance to our clients in relation to their CTRM systems.
Key Responsibilities- Provide expert-level support for ION's Aspect CTRM system, including configuration, optimization, and troubleshooting.
- Collaborate with cross-functional teams to ensure seamless system operation and minimize downtime.
- Develop and deliver training materials to ensure end-users are knowledgeable and proficient in using the Aspect application.
- Prior experience with ION's Aspect CTRM is mandatory, including configuration, optimization, and support.
- 5+ years of experience in software application support, preferably with a focus on CTRM or commodity trading platforms.
- Experience with SAP integration is highly preferred.
- Proficiency in troubleshooting, configuration, and performance tuning of software applications.
- Familiarity with SQL, system auditing tools, and data integration platforms.
- Knowledge of SAP ERP systems and integration techniques is an asset.
$85,000 - $110,000 per annum, depending on location and experience.
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