Solutions Engineering Director EMEA/APAC Leader

vor 1 Monat

Genf, Genf, Schweiz SonarSource Vollzeit

Key Responsibilities

  • Lead and mentor Solutions Engineers in the EMEA and APAC regions to drive business growth and customer satisfaction.
  • Collaborate with Sales and Solutions Engineering management to determine staffing levels, establish job requisitions, and lead interview teams to fill open positions.
  • Assess the SE team's go-to-market readiness, identify gaps, and build plans to ensure the SE team is prepared to support annualized business goals.
  • Coach SEs on their approach to calls and business conversations to improve technical success.
  • Work with the Sonar sales leadership team to identify, qualify, and prioritize coverage for business opportunities, providing insight into securing technical success.
  • Resolve product problems affecting pre- and post-sales customer satisfaction by working with the sales account team, customer support, product management, customer solutions, and engineering.
  • Ensure alignment between customer needs, product positioning, and product features by coordinating with Sales, Marketing, and Product Management.
  • Travel up to 50% of the time as needed.

Requirements

  • Degree in Computer Science or a related field, or equivalent practical experience.
  • A technical background in software engineering or DevOps.
  • 10+ years of experience as a pre-sales engineer at an enterprise technology company, or in a similar customer- or partner-facing role.
  • Proven experience in managing the presales engineering function, ideally quota-carrying.
  • Experience promoting infrastructure software, databases, analytics tools, or applications software, and exceeding business goals.
  • Experience with large, complex commercial and legal agreements working with procurement, legal, and business teams.
  • Ability to present to all audiences in-person and virtually, engage with C-level executives in business and technology transformation, and work with emerging technologies, methodologies, and solutions in the cloud/IT technology space.
  • Ability to inspire/grow teams in a sales environment and influence cross-functional teams.
  • Proficiency in CRM systems and sales analytics tools.

Why SonarSource

  • We value a safe work culture - founded in respect, kindness, and the right to fail.
  • We hire great people - we value communication skills as much as technical prowess and strive to create a work environment that allows for everyone to succeed and feel empowered to do their best work.
  • Work-life balance - a healthy work-life balance is very important at SonarSource.
  • Flexible hours - we schedule our days in order to be effective at work, while also being able to enjoy life's important moments.
  • We promote continuous learning - in an ever-changing industry, learning new skills is the key to growth and success. We're happy to support all employees in this journey if desired.

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