IT Technical Support Specialist

Vor 3 Tagen


Nyon, Waadt, Schweiz Michael Page - Switzerland Vollzeit

Our client, a prominent international organization based in Switzerland, is seeking a skilled IT Support Engineer to join their team. This role offers a unique blend of technical expertise and international exposure. Key responsibilities include delivering tiered technical support for various IT-related requests, setting up, configuring, and maintaining computer systems, networks, and peripheral devices, diagnosing and resolving hardware and software problems effectively, and monitoring system logs to identify patterns and address underlying issues. Additionally, the ideal candidate will document support cases, ensure timely follow-ups, and escalate when necessary. A degree in IT, computer science, or a related discipline, along with certifications in IT-related areas and proven experience in a technical support or helpdesk role, is required. Familiarity with various operating systems, hardware setups, and network configurations, as well as hands-on experience with administering Windows OS, managing Active Directory, Group Policies, Office applications, and helpdesk software, is highly desirable. The successful applicant will also have the opportunity to work with mobile device management and video conferencing tools. In return, the company offers a competitive package, a motivating environment, and a broad set of responsibilities, making this a versatile role.


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