IT Support Specialist

Vor 3 Tagen


Nyon, Waadt, Schweiz Michael Page - Switzerland Vollzeit
About the Role

As an IT Support Engineer at Michael Page - Switzerland, you will be responsible for delivering tiered technical support for various IT-related requests. This includes setting up, configuring, and maintaining computer systems, networks, and peripheral devices. You will also diagnose and resolve hardware and software problems effectively, monitor system logs to identify patterns and address underlying issues, and document support cases to ensure timely follow-ups and escalation when necessary.

Key Responsibilities
  • Deliver technical support for IT-related requests
  • Set up, configure, and maintain computer systems, networks, and peripheral devices
  • Diagnose and resolve hardware and software problems
  • Monitor system logs to identify patterns and address underlying issues
  • Document support cases and ensure timely follow-ups


Requirements
  • Degree in IT, computer science, or related discipline
  • Certifications in IT-related areas (e.g., Microsoft, Cisco)
  • Proven experience in a technical support or helpdesk role
  • Familiarity with various operating systems, hardware setups, and network configurations


What We Offer
  • International exposure
  • Competitive package
  • Motivating environment
  • Broad set of responsibilities, versatile role

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