Senior Support Specialist

vor 1 Monat


Nyon, Waadt, Schweiz Danaher Corporation Vollzeit
Customer Service Representative Role

Beckman Coulter Life Sciences is a global leader in life sciences, empowering scientists to drive groundbreaking discoveries. As a Customer Service Representative, you will play a critical role in supporting our customers, ensuring timely revenue recognition, and driving continuous improvement.

Key Responsibilities:

  1. Manage customer orders from booking to shipment, collaborating with commercial operations and internal support functions as needed.
  2. Address customer inquiries and complaints via phone or email, ensuring prompt resolutions and clear communication on order status.
  3. Maintain sales product and service contracts, setting up delivery and/or billing schedules as required.
  4. Work closely with commercial operations and internal support functions to drive growth and continuous improvement.
  5. Collaborate with the credit collection department to resolve disputed invoices.

Required Qualifications:

  • Fluent in Spanish, Italian, and French written and spoken, with a good understanding of English.
  • Previous experience working in a customer support center and/or with customer service administration.
  • Experience in using Oracle or similar ERP systems.

As a Customer Service Representative, you will be part of a multicultural, customer-focused team that values diversity and collaboration. If you enjoy problem-solving and are passionate about delivering exceptional customer service, we encourage you to apply. At Danaher, we accelerate the discovery, development, and delivery of solutions that safeguard and improve human health.



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