Head of E-Commerce Strategy

vor 2 Monaten

Zürich, Zürich, Schweiz La Prairie Vollzeit
Job Title: Head of Global E-Commerce

The Head of Global E-Commerce will be responsible for driving La Prairie's e-commerce strategy across three core areas: Strategic Leadership, Commercial Strategy & Customer Experience, and Cross-functional Collaboration & Team Management.

Key Responsibilities:
  • Own La Prairie's global P&L, ensuring revenue, profitability, and growth targets are set and achieved.
  • Develop and execute the global e-commerce business plan, in close collaboration with local markets, to drive sales and align with La Prairie's overall business strategy.
  • Identify and capitalize on new opportunities for digital market expansion, ensuring scalability and long-term growth.
  • Set financial and operational KPIs, and provide data-driven insights to senior leadership to ensure performance meets expectations.
  • Deliver a seamless and luxurious online experience that aligns with La Prairie's brand values and elevates customer engagement.
  • Build and execute the La Prairie commercial strategy, defining differentiation with e-retail and pure players.
  • Lead full-funnel approach to optimize online conversion, customer acquisition, and retention while ensuring a luxury customer journey.
  • Oversee the development and execution of omnichannel strategies, ensuring consistency across all touchpoints.
  • Work with internal and external partners to enhance the platform's user experience and ensure high operational efficiency.
  • Lead and manage a team of 5 FTEs, fostering a high-performance and collaborative culture focused on achieving business goals.
  • Work cross-functionally with local market teams and global departments to align e-commerce strategies and initiatives.
  • Manage relationships with third-party vendors and platforms, ensuring smooth operations and timely implementation of new features.
Requirements:
  • Degree in business, engineering, or equivalent.
  • About 8 years of relevant professional experience driving e-commerce business within the beauty industry.
  • Ability to work with agility, ensuring adaptability to navigate fast-paced market trends.
  • Experience working in a cross-functional environment with a diverse stakeholder set and able to influence without direct authority.
  • Solutions-oriented profile with proven ability to deliver sales results and creative solutions on time and on budget.
  • Language: Fluent in English.
What We Offer:
  • We care about our employees' well-being: we contribute to the cost of your health insurance.
  • In addition to your 25 working days holidays, overtime is compensated with 8.5 additional days off.
  • Exclusive access to our staff boutique at HQ to purchase our amazing products at a discounted price and with the help of a Beauty Advisor.
  • We recognize the importance of flexible work: you can work from home for up to 2 days a week.
  • A brand new office location in the centre of Zurich.
Application Process:
  • Application with CV + Cover Letter (recommended).
  • 1st online interview with HR and/or Hiring manager.
  • Additional interviews onsite with the Hiring Manager and others from the business.

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