Global Client Insights and Marketing Analyst
vor 1 Tag
We are a passionate and dedicated team of professionals who share a common goal: to deliver exceptional client experiences.
Job DescriptionWe are seeking a highly skilled and motivated individual to join our team as an International Client Services Performance Intern. This role will involve working closely with the Client Services team to analyze and improve our client services processes.
Key Responsibilities- Process Improvement: Analyze and improve our client services processes to enhance the overall client experience.
- Complaint Management: Monitor and analyze complaints from clients, identifying areas for improvement and implementing changes to prevent future issues.
- Market Analysis: Analyze market trends and customer behavior to identify opportunities for growth and improvement.
Requirements
- Bachelor's degree in Business or Engineering
- Successful first experience on analytical assignments, preferably in marketing or client services
- Excellent analytical skills, problem-solving skills, and knowledge of Excel and PowerPoint
- Strong communication and collaboration skills
- Fluent in English, both written and spoken
We offer a competitive compensation package, opportunities for professional growth and development, and a dynamic work environment.
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