Luxury Hotel Reservation Specialist

vor 1 Monat


Saanen, Bern, Schweiz Le Grand Bellevue Vollzeit

We are looking for a skilled and customer-focused Luxury Hotel Reservation Specialist to join our team at Le Grand Bellevue in Gstaad.

About the Role

This is an excellent opportunity to work in a luxurious hotel environment, providing exceptional service to our guests. As a key member of our reservation team, you will be responsible for processing reservation requests, creating offers, and maintaining our guest database.

You will have the chance to work with a range of languages, including English, French, and German, and will be expected to provide outstanding customer service in these languages.

Responsibilities
  • Process reservation requests and create customized offers for our guests
  • Maintain accurate records of guest interactions and preferences
  • Provide exceptional customer service to our guests, both over the phone and via email
  • Work collaboratively with other members of the reservation team to ensure seamless operations
Requirements
  • At least two years of experience in the luxury hotel industry, preferably in the reservation department
  • Excellent language skills in English, French, and German
  • Good computer skills and knowledge of MS Office
  • Familiarity with Opera Cloud is an advantage
What We Offer
  • A competitive salary of CHF 55,000 - 65,000 per year, depending on experience
  • A comprehensive benefits package, including accommodation in our staff houses and meals in our staff restaurant
  • The opportunity to work in a unique and beautiful location, surrounded by the stunning Swiss Alps
  • A chance to develop your skills and career in a dynamic and supportive team

We look forward to receiving your application



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