Senior Event Operations Manager
vor 1 Tag
We are seeking an experienced Senior Event Operations Manager to join our team at the World Economic Forum. The ideal candidate will have a strong background in event management and be able to work independently with minimal supervision.
About the RoleThe Senior Event Operations Manager will be responsible for managing all aspects of event operations, including event planning, logistics, and execution. This includes working closely with internal teams such as Account Management, Digital and IT, Global Programming, Security and Production, Marketing and Communications to ensure seamless event delivery.
The role requires excellent organizational, project and time management skills, a strong work ethic, and a high level of attention to detail. The successful candidate will also have the ability to develop and maintain complex Excel spreadsheets, including the use of advanced formulas, pivot tables, charts and macros to streamline data and reporting processes.
Main Responsibilities- Manage and respond to queries in the Business Services Inbox, ensuring prompt and accurate communication for up to 60% of the time in peak periods
- Provide day-to-day support for partners across the region, including event registrations, accommodation, transport services, visas and other event logistics requirements
- Co-lead the planning and preparation for business participants for select events
- Promote the business engagement guidelines for the Forum's small-scale meetings and partner with internal teams to ensure adherence, through ongoing training and consultation
- Support the execution of change management and internal communications campaigns related to event engagement for business (internal briefings, open houses, workshops)
- Assist in debrief exercises to identify trends and areas of improvement
The ideal candidate will have:
- A Bachelor's degree; project management, communications and/or other relevant certification is a strong plus
- 3+ years of experience in large scale project management
- Hands-on experience in world-class event design and delivery preferred, with a successful track record of superior customer service
- Excellent verbal communication skills, including the ability to communicate with and manage expectations of leadership with confidence
- Capacity to work independently and manage multiple tasks simultaneously in a fast-paced environment
- Excellent degree of proficiency in Microsoft Office applications (Word, PowerPoint, Excel); strong knowledge of Salesforce, as well as project management tools and suites
$85,000 - $110,000 per annum
Why Work at the Forum?The Forum believes that progress happens by bringing together people from all walks of life who have the drive and the influence to improve the state of the world by building awareness and cooperation, shaping mindsets and agendas, and driving collective action. Join us and become a driver for positive change
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