Institutional Client Services Specialist
vor 3 Wochen
We are seeking a highly skilled Institutional Client Services Associate to join our team at Interactive Brokers. As a key member of our client services team, you will be responsible for providing exceptional support to our institutional clients, resolving technical and account-related queries, and escalating high-level issues to relevant stakeholders.
Key Responsibilities- Troubleshoot and resolve technical, account, and trade-related queries via telephone, ticket, and live chat.
- Escalate high-level issues to relevant stakeholders and make suggestions for process improvement.
- Contribute to ad hoc projects and duties, including client training, general market research, and development.
- Strong knowledge of listed Equities, Options, Futures, and/or FX.
- Analytical problem-solver with a passion for technology and financial markets.
- Prior experience in international settlements or clearing operations is a plus.
- Proficiency in German and English, with additional European languages a plus.
- University degree or higher.
- At least one to two years of experience, preferably in a client-facing capacity at a global financial institution.
- Salary commensurate with experience.
- Performance-based cash bonus and stock grant.
- Hybrid work model.
- Daily company-paid lunch and fruit and snack options throughout the day.
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Institutional Client Services Specialist
vor 2 Wochen
Zug, Zug, Schweiz Interactive Brokers VollzeitJob SummaryWe are seeking a highly skilled Institutional Client Services Associate to join our team at Interactive Brokers. This role will involve providing exceptional support to our institutional clients, resolving technical and account-related queries, and collaborating with stakeholders to drive process improvements.Key ResponsibilitiesTroubleshoot and...
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Institutional Client Services Associate
Vor 7 Tagen
Zug, Zug, Schweiz Interactive Brokers VollzeitJob Title: Institutional Client Services AssociateAt Interactive Brokers, we are seeking a highly skilled Institutional Client Services Associate to join our team. This role will be responsible for providing exceptional client support and services to our institutional clients.Key Responsibilities:Troubleshoot and resolve technical, account, and trade-related...
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Institutional Client Services Specialist
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Institutional Client Services Associate
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Zug, Zug, Schweiz Interactive Brokers VollzeitAs a key member of our Institutional Client Services team at Interactive Brokers, you will be responsible for providing exceptional support to our institutional clients.ResponsibilitiesTroubleshoot and resolve technical, account, and trade-related queries via telephone, ticket, and live chat.Escalate high-level issues to relevant stakeholders and make...
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