Operational Banking Specialist

vor 2 Wochen


Zürich, Zürich, Schweiz Mercantil Bank (Schweiz) AG Vollzeit
Role Overview

This comprehensive role encompasses a wide range of responsibilities, requiring a versatile professional with excellent organizational and communication skills.

Key Responsibilities
  • Manage account openings, verification, and maintenance to ensure compliance and accuracy.
  • Monitor account status, perform client data updates, and maintain accurate records.
  • Provide essential correspondence upon request, maintaining meticulous document archives.
Customer Service Focus
  • Support seamless customer experiences across E-Banking, internal Website, and Debit/Credit Cards.
  • Administer user verifications and manage Debit/Credit Cards efficiently.
Back Office Operations
  • Process and coordinate outgoing and incoming payments orders.
  • Execute cash management orders and handle loan-related tasks.
  • Investigate reconciliation items and troubleshoot as necessary.
  • Contribute to enhancement projects and provide occasional reception support.
Requirements
  • Advanced proficiency in banking systems and data management.
  • Excellent communication and organizational skills.
  • Good knowledge of Spanish, written and spoken.
  • Knowledge and experience using Finnova is an asset.
  • Versatility: Ability to handle diverse tasks and be an adaptable all-rounder in a dynamic work environment.
  • Motivated and willing to join a dynamic team.
What We Offer

We offer a competitive salary of approximately 80,000 CHF per year, based on the location and industry standards. This figure may vary depending on individual qualifications and experience.



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