Global Banking Operations Specialist

vor 4 Wochen


Zürich, Zürich, Schweiz Mercantil Bank (Schweiz) AG Vollzeit

The role encompasses a diverse range of tasks, requiring a versatile professional who can handle multiple operational and conceptual responsibilities.

Responsibilities include:

Account & Client Data Management:

  • Maintain accurate account information, ensuring compliance and data integrity
  • Monitor account status, update client records, and maintain comprehensive archives
  • Provide essential correspondence upon request, maintaining meticulous document management

Customer Service:

  • Support seamless customer experiences across E-Banking, internal website, and debit/credit card services
  • Administer user verifications and manage debit/credit cards efficiently

Back Office:

  • Process and coordinate outgoing and incoming payments
  • Execute cash management orders
  • Leverage knowledge of banking systems to process loans, credit lines, and pledges
  • Investigate reconciliation items and troubleshoot as necessary
  • Contribute to enhancement projects
  • Serve as a pivotal contact for queries and reception duties

Requirements:

  • Advanced proficiency in banking systems and data management
  • Excellent communication and organizational skills
  • Good knowledge of Spanish, written and spoken
  • Prior experience with Finnova is an asset
  • Versatility: Ability to handle diverse tasks and adapt to a dynamic work environment
  • Motivated and willing to join a dynamic team

We offer a competitive salary of approximately CHF 60'000 - 80'000 per annum, depending on experience. If you are interested in this opportunity, please submit your application, CV, and relevant documents via our online platform.



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