Customer Service Specialist
vor 1 Monat
Nous recherchons un(e) Customer Service Hotliner pour rejoindre notre équipe à Neuchâtel.
Votre rôle consiste à fournir un soutien technique de niveau 2 aux clients, via téléphone et mail, ainsi qu'à gérer les parcs de machines clients.
Vous serez également chargé(e) de suivre les nouveaux produits et de coordonner l'organisation et le support au SAV.
Vous travaillerez en étroite collaboration avec l'équipe de production et de R&D.
Compétences requises- Formation technique, Polymécanicien ou Automaticien
- Expérience avérée en SAV
- Connaissances domaine de la machine-outil
- Langue maternelle Allemand, Français, Anglais, B2
- Bon esprit d'équipe, orienté client
- Sens des responsabilités et prise d'initiative
Entrée de suite ou à convenir.
Nous nous réjouissons de recevoir votre candidature complète, incluant votre CV, certificats de travail, lettre de motivation et diplômes.
Veuillez envoyer votre dossier à fabrice.hauck@ficoba.ch.
Découvrez d'autres offres sur www.ficoba.ch.
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