Head of Reception Zurich

vor 4 Wochen


Zürich, Zürich, Schweiz Pictet Vollzeit

pbAbout the Role/b/ppThe Pictet Group, a leading independent wealth and asset manager, is seeking an experienced Head of Reception for its Zurich office. As a key member of the Client Experience department, you will be responsible for leading a team of receptionists and a food and beverage coordinator, providing guidance, training, and performance evaluations./ppbKey Responsibilities/b/pulliOversee the day-to-day operations of the Reception area, creating a professional and welcoming environment for clients, business visitors, and senior management./liliManage the food and beverage service to clients and business partners./liliCoordinate and schedule meeting requests, maintaining the highest level of service to clients./liliWork with other departments to ensure seamless coordination and communication across the organisation./liliHelp organise events for clients./liliDevelop and implement reception policies and procedures to enhance the service to clients./liliHandle confidential and sensitive information with discretion./li/ulpbAbout You/b/pulliA Bachelor's degree in Business Administration, Hospitality, or a related field./liliProven experience in a similar role or in the luxury sector./liliExcellent interpersonal and communication skills, with the ability to interact effectively with clients and colleagues./liliExcellent organisational and time management abilities, with an eye for detail./liliProblem-solving skills and the ability to handle challenging situations with calm assurance./liliA professional and polished demeanour, reflecting the image and values of the Group./liliGerman mother tongue and fluent in English; knowledge of French is an advantage./liliProficient with Microsoft Office./liliA strong team player./li/ulpPictet prioritises diversity in gender, background, and education, contributing to diversity in thought, opinion, and experience./p



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