Head of Reception Zurich
vor 2 Wochen
About the Role
We are seeking an experienced Head of Reception for our Zurich office to join the Client Experience department of the Pictet Group's Real Estate division.
Key Responsibilities
- Lead a team of receptionists and a food and beverage coordinator, providing guidance, training, and performance evaluations.
- Oversee the day-to-day operations of the Reception area, creating a professional and welcoming environment for clients and business visitors.
- Coordinate and schedule meeting requests, maintaining the highest level of service to clients.
- Work with other departments to ensure seamless coordination and communication across the organisation.
- Develop and implement reception policies and procedures to enhance the client service.
- Handle confidential and sensitive information with discretion.
About You
We are looking for a professional with a Bachelor's degree in Business Administration, Hospitality, or a related field, and proven experience in a similar role or in the luxury sector.
You will possess excellent interpersonal and communication skills, with the ability to interact with clients and colleagues at all levels.
Proficiency in Microsoft Office and fluency in German and English are required.
Pictet is an equal opportunity employer and is committed to creating a diverse environment.
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