Electric Vehicle Charging Operations Specialist

vor 1 Monat


Opfikon, Zürich, Schweiz General Motors Vollzeit

Job Description


The EV Charging Manager position at General Motors is a key role in shaping the future of electric vehicle charging. We seek an exceptional individual to lead the development of our business models and partnerships across Europe. This role will drive the design and operation of public and home charging solutions for both business and private customers.


Key Responsibilities



  • Lead the development of charging products and services, ensuring seamless integration with internal teams and external partners.
  • Design and implement public and home charging operations, focusing on customer-centric solutions.
  • Collaborate with cross-functional teams to operationalize charging products and services, driving customer satisfaction and business growth.
  • Develop and maintain key performance indicators (KPIs) and objective and key results (OKRs) related to charging operations.
  • Enhance customer-facing and internal processes to improve service quality and customer experience.

Qualifications



  • Bachelor's degree in business administration, operations management, engineering, or a related field.
  • Experience in the electric vehicle industry or related field.
  • Understanding of customer-centric charging solutions and operating models.
  • Cross-functional collaboration and operations management experience.

About General Motors


At General Motors, we strive to create a world with Zero Crashes, Zero Emissions, and Zero Congestion. We are committed to leading the change for a better, safer, and more equitable world.


Why Work at General Motors


We believe in creating an inclusive work environment where every employee feels valued and empowered to make a meaningful impact. Our Work Appropriately philosophy supports this mission, providing employees with the flexibility to work where they can have the greatest impact on achieving our goals.



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