Lead Outlet Manager
Vor 7 Tagen
We are seeking a highly motivated and ambitious individual to join our team as an Outlet Manager at Grace La Margna St Moritz. As a key member of our operations team, you will be responsible for maintaining the highest standards of our outlets and leading our restaurant teams to deliver exceptional customer experiences.
Key Responsibilities- Maintain Outlet Standards: Ensure that our outlets consistently meet the highest standards of quality, service, and cleanliness.
- Lead Restaurant Teams: Supervise and motivate our restaurant teams to deliver exceptional customer experiences and exceed guest expectations.
- Create Memorable Experiences: Develop and implement strategies to create lasting and individual experiences for our guests.
- Be Pro-Active and Out-Goin: Demonstrate a proactive and outgoing approach to guest interactions and team management.
- Take Ownership: Take responsibility for all aspects of outlet operations and ensure timely resolutions of guest challenges.
- Provide Personalized Services: Deliver personalized services to our guests and ensure that their needs are met.
Grace La Margna St Moritz is a prestigious hotel in one of the most renowned alpine resorts in the world. We offer a fun, collaborative, and caring environment where people are put first. As a pioneer in our segment, we are committed to innovation and excellence in all aspects of our operations.
What We Offer- Hands-On Learning and Training Opportunities: We offer comprehensive training and development programs to help you grow and succeed in your career.
- F&B Discounts and Sporting Activities: Enjoy discounts on food and beverages and participate in various sporting activities.
- Cool Uniform and Accommodation: Receive a cool uniform from an international luxury clothing brand and enjoy state-of-the-art accommodation if needed.
- Strong Interest in Hospitality: You have a strong interest in hospitality and are eager to learn and grow in the industry.
- Team Player: You are a team player who enjoys helping others and is committed to delivering exceptional customer experiences.
- Multi-Tasking and Adaptability: You can multi-task and work in a fast-paced environment, adapting to changing situations and priorities.
- Guest-Centric Approach: You have a guest-centric approach and prioritize guest satisfaction above all else.
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