Aktuelle Jobs im Zusammenhang mit Cybersecurity Product Manager - Thun, Bern - OPSWAT
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Technical Support
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Senior Customer Support Engineer
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Thun, Schweiz OPSWAT VollzeitOPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...
Cybersecurity Product Manager
vor 1 Monat
At OPSWAT, we are seeking a skilled Senior Technical Product Manager to serve as a product evangelist and subject matter expert for our suite of cybersecurity products.
This is a customer-centric, business-focused role dedicated to supporting customers and ensuring they are maximizing the capabilities of our platform and enable them to meet their business objectives.
The ideal candidate will partner with the engineering team and organization's senior leaders to deliver releases per product roadmap planning while engaging with customers on their use cases and gathering future product requirements.
The Senior Technical Product Manager is responsible for the product planning and execution throughout the product lifecycle, including gathering and prioritizing product requirements and working closely with the Solutions team, Customer Experience, Engineering, Sales Engineering, and Product Management teams to ensure product deliverables and goals are met.
Key Responsibilities:
- Serve as the go-to person for technical support, assisting customers with troubleshooting, resolving issues, and providing timely and effective solutions.
- Possess a deep understanding of our suite of cybersecurity products, staying up-to-date with the latest industry trends, emerging threats, and technologies.
- Collect and analyze customer feedback, pain points, and requirements to identify opportunities for product enhancements, expansion, and improvements.
- Collaborate with cross-functional teams, including product managers, engineers, and designers, to define and prioritize features, ensuring alignment with customer needs and business objectives.
- Translate customer requirements into clear and actionable product specifications, working closely with development teams to ensure successful implementation.
- Contribute to the development and maintenance of the product roadmap, guiding the strategic direction of our cybersecurity products based on market analysis and customer insights.
- Act as a trusted advisor to customers, building strong relationships and delivering exceptional service through effective communication and follow-up.
- Work closely with QA teams to ensure rigorous testing, identify and resolve product issues, and ensure the delivery of reliable and secure solutions.
Requirements:
- 5+ years of product management experience is required.
- Experience working in an Agile development environment.
- Excellent grasp of enterprise software/hardware requirements.
- Project management experience.
Preferred Qualifications:
- Knowledge of JIRA and project management software experience.
- Project management certifications such as CSM, PSM, PMP, SAFE.
- Understanding or certification of Cyber Security and Enterprise Security Compliance.
- Knowledge of Agile software release cycle and planning.
