Cybersecurity Product Development Lead
vor 1 Woche
OPSWAT, a pioneer in data sanitization, vulnerability detection, multi-scanning, device compliance, and cloud access control, is seeking a Senior Technical Product Manager to serve as the product evangelist and subject matter expert for our suite of cybersecurity products.
This customer-centric role is dedicated to supporting customers and ensuring they are maximizing the capabilities of our platform and enabling them to meet their business objectives. As the primary point of contact with our customers and liaison with our internal product and engineering teams, you will translate customer technical requirements into actionable product features and ensure the successful delivery of high-quality solutions.
The ideal candidate will partner with the engineering team and organization's senior leaders to deliver releases per product roadmap planning while engaging with customers on their use cases and gathering future product requirements. The Technical Product Manager is responsible for the product planning and execution throughout the product lifecycle, including gathering and prioritizing product requirements and working closely with the Solutions team, Customer Experience, Engineering, Sales Engineering, and Product Management teams to ensure product deliverables and goals are met.
Main Responsibilities:
- Serve as the go-to person for technical support, assisting customers with troubleshooting, resolving issues, and providing timely and effective solutions.
- Possess a deep understanding of our suite of cybersecurity products, staying up-to-date with the latest industry trends, emerging threats, and technologies.
- Collect and analyze customer feedback, pain points, and requirements to identify opportunities for product enhancements, expansion, and improvements.
- Collaborate with cross-functional teams, including product managers, engineers, and designers, to define and prioritize features, ensuring alignment with customer needs and business objectives.
- Translate customer requirements into clear and actionable product specifications, working closely with development teams to ensure successful implementation.
- Contribute to the development and maintenance of the product roadmap, guiding the strategic direction of our cybersecurity products based on market analysis and customer insights.
- Act as a trusted advisor to customers, building strong relationships and delivering exceptional service through effective communication and follow-up.
- Work closely with QA teams to ensure rigorous testing, identify and resolve product issues, and ensure the delivery of reliable and secure solutions.
Requirements:
- 5+ years of product management experience is required.
- Experience working in an Agile development environment.
- Excellent grasp of enterprise software/hardware requirements.
- Project management experience.
Benefits:
- A competitive salary of $120,000 - $150,000 per year, depending on experience.
- Opportunities for professional growth and development in a dynamic and innovative company.
- A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
About OPSWAT:
OPSWAT is a global cyber security company providing solutions for enterprises since 2002. Trusted by over 1,000 organizations worldwide, we are committed to protecting the world's critical infrastructure from advanced security threats.
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